Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Learn More

does not give option to sync, register, or login

  • 4 yanıt
  • 5 kişi bu sorunu yaşıyor
  • 13 gösterim
  • Son yanıtı yazan: spitecookie

more options

I'm trying to sync my firefox, but when I go to my preference page, nothing is listed and it doesn't give me the the option to add a device, register, or anything. It's literally a blank window. I can't find where to register on mozilla and when I go to sign in, it says incorrect username/password. I asked to send the password, but the emails never showed up. This is extremely annoying and frustrating and your support site is just sending me in circles.

I'm trying to sync my firefox, but when I go to my preference page, nothing is listed and it doesn't give me the the option to add a device, register, or anything. It's literally a blank window. I can't find where to register on mozilla and when I go to sign in, it says incorrect username/password. I asked to send the password, but the emails never showed up. This is extremely annoying and frustrating and your support site is just sending me in circles.
Ekli ekran görüntüleri

Seçilen çözüm

Turns out it's my adblocker. I googled AdBlock plus and there's a know bug. Disabled, registered, re-enabled after the sync.

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (4)

more options

You might want to leave the window open for a while, I know its a funny thing but the device is thinking and gathering information. Mine took a good few minutes to show up.

If that doesnt work, let us know and we'll try something else. :)

more options

I left the preferences window sit for five minutes and it still shows the same thing. Still have not received password from login screen, but I got this response no problem to my email inbox.

more options

Have you tried deleting your temporary internet files and cookies lately. Not sure how to do that on a mac.

The e-mails might be going to your Trash can, have a look in there.

Have you got any adblock software installed, that might be a problem.

I found this relating to the Sync page not loading, see if anything works

http://mzl.la/1BAQTae

more options

Seçilen çözüm

Turns out it's my adblocker. I googled AdBlock plus and there's a know bug. Disabled, registered, re-enabled after the sync.

spitecookie tarafından tarihinde düzenlendi