X
Tap here to go to the mobile version of the site.

Support Forum

I'm trying to register and firefox is telling me there's no internet connection

Posted

When I try to register for Firefox sync, it tells me there is no internet connection. That's the only window that gives me that error message - I'm able to browse on Firefox in other tabs, and any other browser.

When I try to register for Firefox sync, it tells me there is no internet connection. That's the only window that gives me that error message - I'm able to browse on Firefox in other tabs, and any other browser.
Quote

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 19.12.20034
  • Best Buy pc app Detector Plug-in
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • DX Studio Player File
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 22.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • 5.1.50709.0
  • VLC media player Web Plugin
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

Wesley Branton
  • Top 10 Contributor
580 solutions 4951 answers

You need to update to be able to use Firefox Sync. You can't do it on Firefox 43.0 because the Firefox Sync sign in page location has changed.

You need to update to be able to use Firefox Sync. You can't do it on Firefox 43.0 because the Firefox Sync sign in page location has changed.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.