Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Learn More

When I try to add a new bookmark folder the dialog box is cut inside the Library Manager window.

  • 17 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 12 gösterim
  • Son yanıtı yazan: MercilessFir

more options

I would like to add a folder to my bookmarks library. After opening the Library Manager I right click where the folder is to be created and the dialog box is opened but is cut-off within the Library Manager. The input edit control is not visible. Only the text boxes on the control are visible.

I have attached a screenshot for reference.

I would like to add a folder to my bookmarks library. After opening the Library Manager I right click where the folder is to be created and the dialog box is opened but is cut-off within the Library Manager. The input edit control is not visible. Only the text boxes on the control are visible. I have attached a screenshot for reference.

Tüm Yanıtlar (17)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

I have attached a screenshot as per request.

more options

Let's try this first,

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

more options

I opened Finder to the Profile directory, shutdown Firefox and deleted xulstore.json. After restarting Firefox the problem remains the same as seen in the screenshot.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

As a temporary workaround, click the parent folder in the left column, then New Folder should appear on the right side so you can select it and use the editing controls at the bottom of the right pane to rename it.

more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

The problem exists in safe mode as well.

more options

jscher2000 said

As a temporary workaround, click the parent folder in the left column, then New Folder should appear on the right side so you can select it and use the editing controls at the bottom of the right pane to rename it.

After clicking the parent folder in the left column how is New Folder supposed to happen? Right-clicking the parent folder or inside the parent folder does not enable me to edit the folder name since the edit control is inaccessible.

more options

Is that pop-up connected to the item in the right pane and if you right-click an item further down does that work?

Can you right-click in the left pane to create this folder if you move to a convenient position?

Does Mac support a system menu that you can open on other platforms (Windows, Linux) via Alt+Space?

more options

MercilessFir said

jscher2000 said
As a temporary workaround, click the parent folder in the left column, then New Folder should appear on the right side so you can select it and use the editing controls at the bottom of the right pane to rename it.

After clicking the parent folder in the left column how is New Folder supposed to happen? Right-clicking the parent folder or inside the parent folder does not enable me to edit the folder name since the edit control is inaccessible.

Here's a screen shot of what I mean. This assumes you add the new folder with its default name of New Folder.

more options

cor-el said

Is that pop-up connected to the item in the right pane and if you right-click an item further down does that work? Can you right-click in the left pane to create this folder if you move to a convenient position? Does Mac support a system menu that you can open on other platforms (Windows, Linux) via Alt+Space?

Once the Add Folder dialog box is shown the application switches to a modal state and the LMB no longer works. Using the RMB to click a bookmark fills the NAME, LOCATION & TAG field of the dialog box.

Clicking ADD does not do anything!

more options

jscher2000 said

MercilessFir said
jscher2000 said
As a temporary workaround, click the parent folder in the left column, then New Folder should appear on the right side so you can select it and use the editing controls at the bottom of the right pane to rename it.

After clicking the parent folder in the left column how is New Folder supposed to happen? Right-clicking the parent folder or inside the parent folder does not enable me to edit the folder name since the edit control is inaccessible.

Here's a screen shot of what I mean. This assumes you add the new folder with its default name of New Folder.

The Library Manager creates the NEW FOLDER folder and enters into a modal dialog state. Clicking ADD does not do anything. The dialog box only responds to CANCEL so NEW FOLDER is removed after clicking CANCEL.

more options

Hmm, clicking Add doesn't do anything. This is sounding more like broken software rather than a broken setting. Can you trash the Firefox executable and reinstall it without erasing settings? I know how that works on Windows, but I do not know how it works on Mac...

more options
more options

jscher2000 said

Hmm, clicking Add doesn't do anything. This is sounding more like broken software rather than a broken setting. Can you trash the Firefox executable and reinstall it without erasing settings? I know how that works on Windows, but I do not know how it works on Mac...

I deleted the Firefox package from /Applications and I removed my Firefox profile folder. After downloading and restarting Firefox the problem remains.

more options

cor-el said

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder. See also:

I deleted the Firefox application as well as my profile folder but the issue was not resolved.

more options

MercilessFir said

cor-el said
You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder. See also:

I deleted the Firefox application as well as my profile folder but the issue was not resolved.

Since deleting my original profile I have continued troubleshooting the issue. I logged into an Administrator account under OSX El Capitan and found the problem persists account wide under OSX.

Am I the only person with this issue?