Showing questions tagged:

New installation of Thunderbird does not find existing email accounts on local drive.

I just installed Thunderbird on Linux Mint (version 22.2), when I launch the application it automatically logs into my email account on my Internet access provider. I do … (read more)

I just installed Thunderbird on Linux Mint (version 22.2), when I launch the application it automatically logs into my email account on my Internet access provider. I do not want that. I want the way the old version started up: it opened my local folders on my local drive, listed previously down-loaded mail and on the left panel it listed the folders on my main (current) email account followed my the list of my other email accounts/names. The top menu let me (among other actions) select to download email to the local email directory. I do not want Thunderbird to automatically log onto my web account or sync my local directory to the online email account. When I want to read my email I want to select to download the mail from the server. When I want to access the online account I log onto it through my web host's cpanel tool.

My local hard drive has a thunderbird directory (in my home directly) from the previous Thunderbird version. It contains a subdirector labeled Mail, which contains a directory list of my email addresses, in addition to one labeled Local Folders. There is another subdirectory labeled Mail.sbd.

Is there a way the new version can be set up similar to the old version. The installed Thunderbird version is 140.9.0esr (64-bit)

Open 67

My primary email address gets wiped automatically every late evening

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it s… (read more)

For some time now my primary email address gets wiped clean every night and is empty every morning. I have to transfer received mail to another input address to keep it safe!

Open 2 83

how do I get rid of yahoo popups that have recently plagued Thunderbird

My friend Ken has been using Thunderbird successfully for a long time. in the last 2 weeks, yahoo popups have shown up that prevent Thunderbird email usage. How do we g… (read more)

My friend Ken has been using Thunderbird successfully for a long time. in the last 2 weeks, yahoo popups have shown up that prevent Thunderbird email usage. How do we get rid of them?

Solved 1 104

We often get emails from suppiers who use Netsuite and the email is mis-identified from another of our suppliers who also use Netsuite.

The Subject line shows 'Invoice from XYZ' but the correspndents line show ABC. Both of these suppliers use Netsuite. This also happens with other emails from other Netsui… (read more)

The Subject line shows 'Invoice from XYZ' but the correspndents line show ABC. Both of these suppliers use Netsuite. This also happens with other emails from other Netsuite users.

Open 1 97

Why doesn't my new Thunderbird version show the numger of new emails above the dock icon

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a s… (read more)

Thunderbird in the past showed a red number above the dock icon telling me I had so many new emails. The newest version I now have does not do that and I cannot find a setting for that. Anyone know how to get the number back????

Open 5 94

After installing / loading my email "Thunderbird / Mozilla software, I need to import my contacts file.

I have a Windows 11 operating system. I tried browsing/uploading a couple email messages describing providing more information but wasn't successful. Can you help me ? … (read more)

I have a Windows 11 operating system. I tried browsing/uploading a couple email messages describing providing more information but wasn't successful. Can you help me ?

Open 4 113

Nachrichten werden immer in allen 3 Konten gespeichert, wie kann die Zuordnung geändert werden?

Es bestehen 3 E-Mailadressen (Konten), Nachrichten werden immer in allen 3 Konten angezeigt und gespeichert, wie kann die Zuordnung geändert werden so das Nachrichten nu… (read more)

Es bestehen 3 E-Mailadressen (Konten), Nachrichten werden immer in allen 3 Konten angezeigt und gespeichert, wie kann die Zuordnung geändert werden so das Nachrichten nur in den angesprochenen Adressen angezeigt und gespeichert werden?

Thunderbird 148.0 64bit Windows 10

Open 4 112

I don't receive email on my computer in MX. I did for 2 months. Now it's stopped. I tried to change to "No Proxy, but that doesn't register/the computer button remains white.

I don't receive email on my computer in MX. I did for 2 months. Now it's stopped. I tried to change to "No Proxy" as AI advised, but that doesn't register/the computer bu… (read more)

I don't receive email on my computer in MX. I did for 2 months. Now it's stopped. I tried to change to "No Proxy" as AI advised, but that doesn't register/the computer button remains white.

Open 56

Unable to sign into Yahoo (locked duplicate)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :- Something … (read more)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript
   If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

Locked 82