Importing the PGP key from the keyserver takes a very long time

Hi, we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbir… (read more)

Hi,

we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbird takes a very long time (the search on the keyserver is unreasonably long (tens of seconds) both when the key exists and when it does not exist). It seems to be some kind of anomaly only for this domain. For other domains, searching/importing the key is fast. A direct inquiry (through the www interface of the Hagrid keyserver) is dealt with promptly. The problem concerns only the search for the key via Thunderbird and only the mageo.cz domain

Thanks for the check/fix! Mira Krejci

Asked by Jaromír Krejčí 1 day ago

Duplicate Emails

I am a new user of Thunderbird. I have 4 email accounts. I am receiving multiple copies of emails both on my desktop and also on K-9 on my phone. From reading the vari… (read more)

I am a new user of Thunderbird. I have 4 email accounts. I am receiving multiple copies of emails both on my desktop and also on K-9 on my phone.

From reading the various entries on this support site I note this is a known problem. I have not found any posts that offer a solution.

Is there a solution? Do I need to run diagnostics to clarify my issue if so what diagnostics?

Thanks in advance.

Regards,

Mike Duffy

Asked by w-miked 1 day ago

Email problem.

The last emails that I have received through you are dated September 24th. Why have none been received since please? I am receiving messages through other sources. … (read more)

The last emails that I have received through you are dated September 24th. Why have none been received since please? I am receiving messages through other sources.

Asked by nicholasmilton1 1 day ago

Can no longer drag/move calendar events and/or tasks

Hi, I've used thunderbird (now 128.3.0esr)/calendar for years on my NUC7 running linux (now 22.04.5 LTS) with no problems. Within the last couple of days, however, I no… (read more)

Hi, I've used thunderbird (now 128.3.0esr)/calendar for years on my NUC7 running linux (now 22.04.5 LTS) with no problems.

Within the last couple of days, however, I no longer seem to be able to "drag-and-drop" events or tasks from one day to another. I can use the mouse to select/delete/etc an event or tasks, but I can't seem to move them with the mouse -- I need to "edit" the events. Is this a known issue?

Any help appreciated -- I haven't been able to find anything about this with web searches.

Asked by Ken 1 day ago

Specific problem with Thunderbird

Hello, My client has a specific problem with Thunderbird, when he does something with mail for example moving it to a certain folder or deleting one, all emails disappea… (read more)

Hello,

My client has a specific problem with Thunderbird, when he does something with mail for example moving it to a certain folder or deleting one, all emails disappear, then when he restart the app all emails show up again and that mail is not deleted/moved, I tried all of the suggestions in the attachment and problem sometimes disappear for 1-2hrs but always occurs again. Also Thunderbird generated 50+ Inbox folders by itself and it keeps making them all alone. I assume the problem is with some corrupted file but his thunderbird backup is about 50GB and he needs it all to be imported. It really drives me crazy.

Thank you in advance for your support, Hope we will solve this issue.

Asked by Vuk Vukicevic 1 day ago

Cannot get into settings

I want to change settings in Thunderbird. Vivaldi 6.9.3447.51 (Stable channel) (64-bit) Revision 182bbf0e4fdf8cd7876d2b24819fde3147f9af97 OS Windows 10 Version 22H2 (Buil… (read more)

I want to change settings in Thunderbird. Vivaldi 6.9.3447.51 (Stable channel) (64-bit) Revision 182bbf0e4fdf8cd7876d2b24819fde3147f9af97 OS Windows 10 Version 22H2 (Build 19045.4894)

I tried all the other options in drop down menus all over and they all come up. But clicking on settings does nothing. I even went into account settings and tried clicking on Thunderbird Settings and it does nothing there also. Can I reinstall over the existing program without losing anything to try and see if that helps and fixes the problem?

Asked by abarc7055 1 day ago

Last reply by abarc7055 1 day ago

New format for presenting E-mail messages

You can help by going back to the old format. The new format makes it more time-consuming to delete unneeded messages because the screen shows only a small number of mes… (read more)

You can help by going back to the old format. The new format makes it more time-consuming to delete unneeded messages because the screen shows only a small number of messages at a time. Also, the smaller print is less user-friendly.

Asked by czuvekas 1 day ago

Outlook.com changes to OAUTH2

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting … (read more)

I tried changing the authentication method to OAUTH2 for my Outlook live mail account (POP). For that, I had to change the server name to office365.com. After restarting Thunderbird, I was able to download new messages but all the old messages already stored in Thunderbird disappeared, even though Thunderbird still shows the same old Local Directory as being used.

How do I change the authentication to OAUTH2 & get my old messages back?

If I delete & again create the Outlook live account, would it effect my old mails/filters ?

Asked by singhal_rajiv 3 weeks ago

Last reply by singhal_rajiv 1 day ago

Thunderbird does not download mail correctly

I have Thunderbird V115.15 in Windows 7. Last week it stopped working correctly. Now if it starts a download from gmail it fails saying the account is being accessed by… (read more)

I have Thunderbird V115.15 in Windows 7. Last week it stopped working correctly. Now if it starts a download from gmail it fails saying the account is being accessed by something else (but it isn't). Then when it does try to download the messages I either get 3 to 10 copies of every message or every message is blank and from a blank sender. Right now it is reporting 542 messages being downloaded but all are empty with no from info and those messages are from a week ago.

I am pulling my hair out trying to get this back to functioning!

Thank you

Asked by southern-boy 1 day ago

TB MARK MESSAGE AS READ "When Thunderbird determines that they are junk" OPTION DOES NOT WORK

TB latest version on MacOS latest version TB has option to mark messages as read if it determines them to be junk this does NOT work. It puts them in junk folder but keep… (read more)

TB latest version on MacOS latest version TB has option to mark messages as read if it determines them to be junk this does NOT work. It puts them in junk folder but keeps them as unread. very inconvenient... any solutions? thanks (attached)

Asked by Someone 1 day ago

Sent folder of iCloud mail address has empty messages

I have two iCloud mails in Thunderbird. The older one runs great. For the other new one - same settings - mails sent often appear totally blank in the sent folder. Going … (read more)

I have two iCloud mails in Thunderbird. The older one runs great. For the other new one - same settings - mails sent often appear totally blank in the sent folder. Going to the iCloud webmail, sent messages appear totally normal and mails are sent to destination without any problem. I tried everything, no avail. Also weird is I have two "sent" folders (for no clear reason). Both have this issue, not always. See screenshot of iCloud webmail.

Asked by Gilbert in Beijing 1 day ago

Enable Calendars in TB 115.10.1

I have nine calendars on my TB calendar page. Some weeks ago, seven of them stopped displaying. They each have a gray Enable button next to their name in the Calendars l… (read more)

I have nine calendars on my TB calendar page.

Some weeks ago, seven of them stopped displaying. They each have a gray Enable button next to their name in the Calendars list, but it doesn't do anything.

How can I reenable these calendars?

(14 other people have a similar problem in the post Enable Calendars in TB V.115.8.0 but it has been archived.)

Asked by Toolworker 1 day ago

Couldn't link to existing microsoft account.

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified … (read more)

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified were correct.

Asked by bobcarnold 2 days ago

Last reply by bobcarnold 1 day ago

How do I Sync all my Thunderbird accounts & Unthread all folders

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose an… (read more)

I have set up Syncing on Firefox and it was simple but I can't figure out how to do it in Thunderbird. I am recovering from a PC Reset and want to ensure I do not lose anything if I have to have my Iaptop sent away to be repaired.

I spent a long time looking for an email today. I sent it earlier in the day so was looking at the latest messages with todays date. I eventually found it after srearching for the Subject. The message was threaded but the message showing was from a few days ago. That was when I noticed the little arrow. That was when all was revealed. The version of TBird I used until I Reset PC last week did not have settings like that.

Please hep me.

I didn't know which Topic to choose so if its wrong please change it.

Asked by PhilG 1 week ago

Last reply by PhilG 1 day ago

who to hire, email corruption

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'se… (read more)

So a client ask me for help, started out as not being able to open attachments on many emails. I made a back up prior trying anything, but was not able to copy over a 'sent' file (19gb) and global-messages-db.sqlite (803 mb) I tried doing repair on the mail boxes and deleting the global-messages-db.sqlite file (read it will rebuild. But now years of emails are missing completely. this is beyond me, mailbox file is still large and wondering if there is a pro that knows how to recover from this.

Asked by Firefly 2 days ago

Last reply by Firefly 2 days ago

Corrupted emails.

Every email in my inbox received before 9/17/24 at 11:30am is blank with no content. I am using Thunderbird on a 2017 iMac. I can see the affected emails on my iPhone j… (read more)

Every email in my inbox received before 9/17/24 at 11:30am is blank with no content. I am using Thunderbird on a 2017 iMac. I can see the affected emails on my iPhone just fine. I have to gmail accounts that are working fine a well. The email address is barrack@battenkillbicycles.com.

Asked by barrack.mail 2 days ago

Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux M… (read more)

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

Asked by ByteRider 3 weeks ago

Last reply by ByteRider 2 days ago

How to bounce an incoming email?

Email is vulnerable to spammers. I've noticed that the emails associated with most of my social accounts have been leaked to spammers even though I never publish my addre… (read more)

Email is vulnerable to spammers. I've noticed that the emails associated with most of my social accounts have been leaked to spammers even though I never publish my addresses.

So I use the Filter mechanism of Thunderbird.

But I can't find how to "bounce" an incoming email, meaning to treat it as though the RECIPIENT account on my server does not exist.

Does anyone know how to get the Filter to bounce incoming email in this way? I think it would be more effective in cutting down spamming than just ignoring the incoming email.

Asked by David Spector 2 days ago

Last reply by David Spector 2 days ago

Can't establish connection with Xfinity server.

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fre… (read more)

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

Asked by Bob Craig 2 weeks ago

Last reply by Bob Craig 4 days ago