Firefox Support Forum

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal and everything is kept the same, or would act as if I am new to Firefox and reset my settings and add-ons. I tried re-installing the browser and creating new browser profile, yet those solutions that I've found hasn't worked. Any solutions would be helpful, thanks

(In the image provided, this is what happens at times when opening the browser after turning on my PC)

I'm trying to set an exception to popup blocking. When I enter the URL of the website in question and click Allow, the URL ought to appear in the list of exceptions; instead nothing happens. This is a relatively new installation, and I haven't tried to enter an exception before; therefore the list is (and remains) empty.

I'm using Firefox 117.0.1 (64 bit) under Windows 11.

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Hello FF community. I come here for a question, maybe a confirmation (I'm gonna try to be as short as possible ).

I'm using for years infamous Aris-t2 customCSS. I'm about to "jump" from FF v88 on my desktop to V115.0.3esr. I tested everything on my laptop, and set everything on the customCSS so it looks like my actual V88. It's almost identical, but one thing is bugging me: the scrollbar.

Scrollbar on FF115 isn't the same anymore than in V88 as you can see on the screenshot I posted (test scrbr for V115, scrbr2 for V88). The clean one with "3lines grab button" I actually use is less "eye catchy" than the new one. I've made some researches, and apparently, starting FF V97 about 2 years ago, scrollbar has been change to use W10 "flat like" one, and at FF106+, every older code was apparently removed. I tried to changed a few things in about:config, like "widget.non-native-theme.enabled" or multiple commands about scrollbar, nothing changed.

So I just wanted to know if someone could confirm me that the old scroll bar I use is now impossible to get back, or if there's a command I miss that could do the thing.

Thanks, have a nice day ^^

Hello, I'd like to disable the new translate prompt in Firefox. While I greatly value Mozilla's commitment to innovation, I've found this new feature to be somewhat disruptive to my user experience.

I speak different languages and therefore use websites in multiple languages and having this prompt appear multiple times is a bit annoying. I can’t imagine being the only user with this issue. It’s very irritating.

I didn't find a way to disable this feature in the settings. Is there another way? I know I can modify it by adding languages that I don't want to have translated but I'd like to disable it entirely. I know this might be a non-issue to some people but I just hate this popup and I don't want to see it again. Thank you very much!

Can I get an explanation for what this does

link text

Is it supposed to do something different than the windows taskbar mouse thumbnail

link text

I saw no difference when enabled.

I want to export my chats in Markdown and I don't like how bloated Superpower GPT is, I just need to download chats. I wonder if this has to do with the [relatively new addon domain restrictions feature](https://support.mozilla.org/en-US/kb/addons-restricted-domains). I followed the instructions on that page to set `extensions.webextensions.addons-restricted-domains@mozilla.com.disabled` to `true` in about:config. The addon still doesn't work after restarting Firefox.

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time?

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

Firefox desktop, when I tab it jumps to a different line in the document and it's very frustrating. Nothing touchpad related, and doesn't occur on Chrome. What can i do?

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document.

For example, if I am sitting in a bulleted list, if I invoke the "increase indent" function through a menu or through the keyboard shortcut (tab key), the increase indent function executes correctly, but then the cursor moves to a new position a few lines earlier in the document.

Other operations cause similar movement of the cursor.

I am not alone in seeing this. When I originally encountered it I tried google support and found this thread where somebody else reported similar behaviour: https://support.google.com/docs/thread/236206911/cursor-jumps-to-some-random-location-when-i-press-enter-or-tab?hl=en-GB&sjid=15035544943505962877-NA .

I contributed to that thread, and on the advice of Google technical support tried various things. I disabled all my add-ons and refreshed firefox. The problem still occurred. But if I tried Google Chrome, I did not see the problem.

The problem persists across different documents.

I observed the problem in two separate environments: on both my laptop and my desktop computers. In both cases I'm running the latest release version of firefox (117.0.1). My desktop runs windows 11 while my laptop runs windows 10 -- both are up-to-date.

However, my wife can edit the same documents without seeing the problem. So, it's something specific to my environment. We use the same add-ons. The only difference I can think of is that I use a firefox account for syncing bookmarks across devices while she does not.

If I can provide any additional information, please let me know. Thanks!

Hi firefox support. So I have not been able to access a website called "roblox" For ages. When I google the name and click it this comes up the refresh button goes crazy and tries keeps reloading. Please help.

-Theo

I was uninstalling another app when I noticed that there are two application icons for Firefox, one dated 3/25 2023 and one dated 9/26/2023 (just installed new update). How do I get rid of the first application dated 3/25/2023?

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

Firefox used to have an option to put tabs back under the address bar, it is missing. I don't want to mess with custom css files every update when mozilla breaks things again.