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some shades of white have purple tinge

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other… (read more)

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other program or browser.

Asked by dashgayhartdata 5 months ago

Last reply by Neil 4 days ago

gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Asked by moonfam 5 months ago

Last reply by tmcnamee 6 days ago

Plus sign to add more shortcuts is missing from Firefox browser home page/new tab page

Hello, An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer … (read more)

Hello,

 An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer add shortcuts on the home page/new tab page.  Please help.  I am running Firefox Version 129.0.2 (64-bit) on a Windows 11 Pro 64-bit if that makes any difference.  Thanks.

Asked by Wonder Woman 3 months ago

Last reply by markojotic 1 week ago

Firefox 129.0.2 has bugs

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then… (read more)

Hello. The latest update of FireFox 129.0.2 still has intermittent crashes. Sometimes I can't access my Google searches or links in emails don't work, then it works, then it starts to malfunction again. I have to restart my PC. Could you release a patch that works as well as before FireFox 129.0? On the other hand, Canal+ works perfectly Thanks. Kind regards.

Asked by Igor 3 months ago

Last reply by steven.copias 1 week ago

Hotmail/Outlook

Yesterday, I get a screen popup that says" Outlook(formerly Hotmail)" Saying Hotmail will now be Outlook. I've had Hotmail for maybe 30+ years now? I've always had Firef… (read more)

Yesterday, I get a screen popup that says" Outlook(formerly Hotmail)" Saying Hotmail will now be Outlook.

I've had Hotmail for maybe 30+ years now? I've always had Firefox open to my inbox, which is Outlook and has been for a year or better.

Since yesterday it will not open up to my inbox. It opens to the MS website showing what I wrote up above and a picture of Outlook.

I've deleted cookies and cache. Also history. Even though I point it to my inbox it just goes to that advertisement. I have the stay signed in box checked and don't show this again. But it does show again and again. I hope there's a way to fix this, pretty sure it not a Firefox issue. Just hoping someone else has had and and found a way around it.

Thanks Daniel B

Asked by DocHoliday69 3 months ago

Last reply by ThePillenwerfer 1 week ago

Favicon in bookmark

Hello everyone, I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are … (read more)

Hello everyone,

I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are all archived.

Now to the problem: Various pages have no favicon in Firefox when I drag them into the bookmark bar as a bookmark. However, when the page is active in the tab, a favicon is visible there.

The problem does not seem to be unique to me. Several people have tested it. It also seems to be a problem in Firefox only. In other browsers, this problem does not occur.

What can website owners do to fix this problem?

Here is an example of a site where I have the problem. www.organspende-register.de

Many thanks in advance. Best regards

Translated with DeepL.com (free version)

Asked by Nico 5 months ago

Last reply by forrie1 2 weeks ago

Live.com cannot open my email account

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com Thank you your kindly Roger Phang warmest reg… (read more)

Dear sir , why i can't open email account ? please open for me , my account : Email hidden@live.com

Thank you your kindly Roger Phang warmest regards

Asked by Phang Roger 3 months ago

Last reply by jonzn4SUSE 3 weeks ago

XUL runner Error platform version 126 is not compatible with minVersion 125.03 is slowing down the PC

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.0… (read more)

My PC is running very slowly On logging out which takes a very long time I get a message: XUL runner Error: Platform version 126 is not compatible with miniVersion 125.03

I cannot find GoogleGoogle Play on my PC and do not use it so I can't delete and re install

Asked by petaodonovan 3 months ago

Last reply by Kiki 1 month ago

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

I'm getting this error when I try to bring up Firefox. What do I do now? Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion &l… (read more)

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Asked by gworgan 4 months ago

Last reply by Kiki 1 month ago

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 12… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Asked by janhsvec 4 months ago

Last reply by Kiki 1 month ago

LastPass icon is missing from the browser bar.

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few … (read more)

I have installed the LastPass extension for Firefox, more than once, but the LastPass icon does not appear in my browser bar. It used to be there, but disappeared a few weeks ago. I have tried to reinstall the extension, but it has had no effect.

Asked by fools.and.irish 4 months ago

Last reply by ecoengineer 1 month ago

How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 4 months ago

Last reply by greg.lenda95 1 month ago

Having trouble seeing webpages in Mozilla Firefox

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.… (read more)

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.de/. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Asked by Alexed Balet 4 months ago

Last reply by ThePillenwerfer 2 months ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 3 months ago

Last reply by mikebrady60 1 month ago

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 4 months ago

Last reply by judmilla 1 month ago