crashing upon opening

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't… (read more)

Every time i would open the app, it would crash immediately. I uninstalled and reinstalled, had the same issue. Recently updated to Win11. Reported each time but can't get into the app so don't know what the error is.

Asked by Barnacle11 11 hours ago

Last reply by Paul 1 hour ago

Ten Tabs articles

I would like to browse the archive of articles that appear with a fresh set every day on the Firefox home screen. Is the archive available? If not, can Firefox make it av… (read more)

I would like to browse the archive of articles that appear with a fresh set every day on the Firefox home screen. Is the archive available? If not, can Firefox make it available for all the users? I am sure that I am not the only one interested in browsing the archive of articles and reading those that interest them.

Asked by ubose1 21 hours ago

Last reply by Denys 1 hour ago

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ?

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day, When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera&… (read more)

Dec. 13 2025 08:44.hk m920t DESTKOP-FO76QM5 rbe..hN Attachment:1 Good day,

When 2D scanned to Sync mobile from Desktop-FO76QM5, error "Pair ...App" Using system camera ? ref. [Screenshot_20251213_083657_WeChat].png

To sync @gmail.com with Firefox, likely one PC won't Sync two accounts.Email, how to do that please? To change password of logging Sync at Firefox how to do that please? Regards [email removed]@netvigator.com HUANG, Li

Asked by Li HUANG 13 hours ago

Last reply by Denys 2 hours ago

latest firefox installation no themes displayed

As above themes not working on latest version of firefox difficulty reading menu & tabs bar as light blue needs to be dark coloured Also have difficulty reading your… (read more)

As above themes not working on latest version of firefox difficulty reading menu & tabs bar as light blue needs to be dark coloured

Also have difficulty reading your website because of white background will not work on dark mode retinopathy burn

Asked by cme4dosh 7 hours ago

Last reply by Denys 2 hours ago

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

An error occurred during a connection to portal.esic.gov.in. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG… (read more)

An error occurred during a connection to portal.esic.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by shivamenggworks 1 day ago

Last reply by TyDraniu 3 hours ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 1 day ago

Last reply by TyDraniu 3 hours ago

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox.

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox. I can't get rid of the damned thing… (read more)

I'm getting notifications that my hard drive is infected with a Trojan. It appears to be McAfee pretending to be from Mozilla Firefox. I can't get rid of the damned things!

Asked by Wayne Reske 4 hours ago

Last reply by James 4 hours ago

Window menu sort order

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each … (read more)

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each window. A while back, FF started sorting – and re-sorting! – the list of open windows alphabetically according to the Tab that is currently active in each Window. This means that the window appears in different places in the Window menu list according to the name of the Tab. I DO NOT LIKE THAT because the it makes the Window hard to find.

Is there any way to set this to operate the way it used to - keeping the Window list in the order first opened, regardless of which Tab is open?

Asked by cak 16 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Bookmarks toolbar sorting

Could you add more sorting options to the bookmarks toolbar. My preference of listening to music on youtube has been to add the songs as bookmarks and using the bookmark… (read more)

Could you add more sorting options to the bookmarks toolbar.

My preference of listening to music on youtube has been to add the songs as bookmarks and using the bookmarks toolbar.

For long i have been irritated i could not inverse the order of them, so when i tried to tweak with it for a bit i clicked the sort by name and quickly learned there is no other controls than that. This might be kinda niche but still applys to many types of usage and i feel is pretty basic. I would like the possibility of making the the bookmark toolbar to sort invertedly from date added. I strongly think this already should be a thing and was quite shocked to learn it was so archaic.

With respect, a dedicated firefox user desperate for salvation.

Asked by rikujattu 16 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

How do I escalate the presence of a malicious extension for removal from the store?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a com… (read more)

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

Asked by RealDeer 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago