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I have downloaded the latest version of of Firefox and it keeps asking me to install the latest version. Also, when I ask for it to search for the latest version it fails.

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it i… (read more)

I have the latest version of Firefox. I still keep getting the prompts to download the latest version. When I go to system info, it shows I have the latest version it is asking me to download. When I do a manual search for the latest version, it always says it failed to search for the latest download.

Asked by ejaagaard 2 weeks ago

Last reply by dessertdish 2 weeks ago

All Browsing Data Gone after Update

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) wa… (read more)

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

Asked by Falcon FireFox 1 month ago

Last reply by Wombat 3 weeks ago

не работает обновление Firefox

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокиров… (read more)

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокировку и восстановить работу firefox в России

Asked by dvdtuber 4 weeks ago

Last reply by Denys 3 weeks ago

Error Message on Auto Update of Firefox

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error: Error writing temporary file. Make sure your temp folder is val… (read more)

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error:

Error writing temporary file. Make sure your temp folder is valid.

OK " Please, where and what name does this 'temp folder' have?

How may I fix this Error?

Thank y'all in advance. Phil T. ps W10, Chkdsk OK, system appears OK.

Asked by phil10ten 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

i am being told to upgrade my browser.

at present it is 32bit Llnux Firefox ChaletOS. It appears it wants 64bit Linux but every time it only allows me access to 32bit version which tells me is out of date. Wh… (read more)

at present it is 32bit Llnux Firefox ChaletOS. It appears it wants 64bit Linux but every time it only allows me access to 32bit version which tells me is out of date. What is happening?

Asked by Tony Goodall 1 month ago

Last reply by James 1 month ago

Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (read more)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Asked by Space Captianface 2 months ago

Last reply by TyDraniu 2 months ago

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (read more)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 2 months ago

Last reply by James 2 months ago

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Ima… (read more)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 3 months ago

Last reply by Denys 3 months ago

Firefox Keeps Reinstalling and making me create a new profile

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox rest… (read more)

While I'm using Firefox, I try to go to a new website and Firefox says that it's installing a new version and I need to stop what I'm doing and restart. When Firefox restarts, it forces me to create a new profile and I've lost everything I had before.

This happens two or three times a day.

Asked by nickada1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox forcing daily restarts to "update" then making me create a new profile.

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Fi… (read more)

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Firefox and need to create a new profile to avoid corrupting my data. Daily, sometimes twice a day I have to go in and switch profiles back to the profile that has all of my book marks. Every computer in our office has this issue now. One of them deleted a profile without prompting, and it is not even in the appdata folder with "deleteme" in front of it. It is just gone. The last update had tabs crash daily. Is there any hope of stopping the second broken update in a row from wasting my time fixing it every day?

Asked by d h 3 months ago

Last reply by jonzn4SUSE 3 months ago