Showing questions tagged:

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved 6 25

I think my Google account is hacked how can I figure that out and log myself out of entirely everywhere and change password and be more secure

I feel as though my accounts have been hacked and someone is logged into my mozilla account my Google account my everything I need help figuring that out and making my ac… (read more)

I feel as though my accounts have been hacked and someone is logged into my mozilla account my Google account my everything I need help figuring that out and making my accounts and stuff way more secure

Solved 1 45

Firefox Sync code doesn't arrive

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.». So I request y… (read more)

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.».

So I request you remove the e-mail associated with my account, the one used in this post, from the do-not-send list.

Thank you.

Locked 1 127

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Locked 1 184

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Locked 1 184

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (read more)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Locked 1 124

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Locked 1 130

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Solved 4 131

Dear facebook team Please help My facebook account has been disabled without any reason...and i am not break any rules of facebook, so pls i request you pls check my account again and back me as soon as posible My account link

Your review was unsuccessful Hi Møhãměđ, Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your accoun… (read more)

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Solved Locked Archived 1 746

谋智是不是没了?中国版账户是不是也要没了?

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户,中国区的论坛里面出现了莫名其妙的常见问题总结,请问是否属实? … (read more)

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户,中国区的论坛里面出现了莫名其妙的常见问题总结,请问是否属实?

Solved Locked Archived 2 184