Showing questions tagged:

[MacOS] Anyone else getting prompted for their location permission in Google every time they search?

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every … (read more)

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every time I do a Google search. In MacOS, I've granted Firefox location permission and I've repeatedly saved me giving google permission but it doesn't stop. This is happening on my MacBook Pro and Mac Studio.

Anyone else? Any tips? It's maddening. lol

Solved 12 1 119

VPN - Wireguard Configuration

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the conn… (read more)

Hello, I just bought a yearly plan of the Mozilla VPN and would like to use it in a docker container using gluetun. However, I'm not able to find where can I see the connection information. Is there a way to obtain the VPN tunnel information to configure my VPN over it? Thank you.

Open 1 20

When refreshing / reloading a website, it reurns to the top, not when it was on the page

Hi, a while ago something changed in my Firefox where when browsing and refreshing a page it now returns to the top of the page. It always use to refresh to the same plac… (read more)

Hi, a while ago something changed in my Firefox where when browsing and refreshing a page it now returns to the top of the page. It always use to refresh to the same place on the page so i didn't need to scroll to get back to where i was. Does anyone know how to fix this? Any help greatly appreciated. Thanks

Open 4 20

I keep receiving this on firefox: someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using

how can i restore control of my device? I keep receiving this: "someone else, like a parent or administrator, controls settings on the network, browser or device that yo… (read more)

how can i restore control of my device? I keep receiving this: "someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using", but it is my device and I am a 41 year old adult.

Open 1 29

This suue has reappearded after Update to 151.0 26May 2026

Every time I try to use Google as a search engine in Firefox, this message appears. "About this page Our systems have detected unusual traffic from your computer network.… (read more)

Every time I try to use Google as a search engine in Firefox, this message appears. "About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?:

I believe this occurred earlier in the year but was marked as solved. Immediately after Firefox automatically update to 151.0 64 bit today (in Western Australia), I am plagued with it as well.

I have tried disabling extensions and am not (I believe) running in incognito mode.

Any suggestions please?

Open 2 10

White lines appear on some images when viewing pdf documents with Firefox pdf viewer

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and… (read more)

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

Open 5

Facebook Custom Audience 2026-06-09

Just checking Facebook "download your information" and got this: ``` { "timestamp": 1781017200, "label_values": [ { "label": "Date"… (read more)

Just checking Facebook "download your information" and got this:

```

     {
       "timestamp": 1781017200,
       "label_values": [
         {
           "label": "Date",
           "value": "2026-06-09"
         },
         {
           "label": "Business or organization",
           "value": "Firefox",
           "description": "The business or organization that added you to a Custom Audience"
         }
       ]
     },

```

Is this actual Firefox passing my info to Meta, or some Meta scammer pretending to be Firefox?

On that date, I had Global Privacy Control turned on in Firefox.

Open 3 60

My original email is no longer valid. Everytime I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify this problem?

My original email is no longer valid. Every time I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify … (read more)

My original email is no longer valid. Every time I attempt making a secondary email the system wants to send a code to the email that no longer works. How do I rectify this problem?

Open 1

How to paste a link copied from a webpage on Firefox into Proton Mail in order to send the link to someone

I have Proton Mail and I use Firefox, I used to be able to simply copy a link in Firefox that I wanted to share with someone by emailing them the link in Proton Mail. The… (read more)

I have Proton Mail and I use Firefox, I used to be able to simply copy a link in Firefox that I wanted to share with someone by emailing them the link in Proton Mail. Then that simple process no longer worked.

However I recently discovered there were two shortcuts I could access in Firefox to copy the link and then open up a new email and click a paste icon in Proton mail and the email link would be pasted in the email.

Now that does not work! What gives and how can I do this process that used to be so completely simple???

Mary Mooney [edited email from community support forum]

Open 1 10

Vertical Tabs not rendered

I love vertical the tab view. Unfortunately, on one of my systems, vertical tabs to not render correctly. Groups are shown, but there are no favicons or titles shown (see… (read more)

I love vertical the tab view. Unfortunately, on one of my systems, vertical tabs to not render correctly. Groups are shown, but there are no favicons or titles shown (see attached image). The tabs are also not clickable. Any insight into how I could debug that would be amazing!

Solved 5

Google search from search bar triggers Captcha

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've det… (read more)

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

Solved 3 8 77

firefox keeps hiding my tabs - I have to hover to open them - how to prevent this

I want to see all my open tabs all of the time... firefox keeps showing full screen, I don't want that... how do I reset settings using windows 11, logi keyboard HELP!… (read more)

I want to see all my open tabs all of the time... firefox keeps showing full screen, I don't want that... how do I reset settings using windows 11, logi keyboard HELP!

Solved 2 20

In eBird.org, sonograms of bird songs do not work on this laptop (Win10 updated),

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perfor… (read more)

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

Open 11 60

Mozilla VPN freezes when opened, locks my computer so bad I have to reboot.

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, e… (read more)

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, even with Task Manager. I have to reboot my computer (win 10) and that takes 4 minutes and 40 seconds - I timed it. It makes me not want to use the VPN. I have tried asking VPN for recommended sites and even after trying them it still won't connect.

Very Frustrating. Not worth paying for if I can't connect.

Thanks . . . Alan

Also frustrating that I cannot contact support directly but must use this forum. The "make contact " box in the app will not work either.

Open 1 1 30