whited out section top of page

After my browser updated to the latest version of firefox I now get a white banner bar at the top of my browser that literally obscures everything at the top of any websi… (read more)

After my browser updated to the latest version of firefox I now get a white banner bar at the top of my browser that literally obscures everything at the top of any website I browse. you can scroll up and down in the white banner and apparently its an error message for the extensions not connecting. I only have adblocker extension and it was installed from the extensions provided in the mozilla store. How do I get rid of this as it makes most sites I visit unusable as you can't use any menu from that site. it seems like maybe its not connecting to the adblocker server and they'll probably update eventually but until that time I cant even sign in to google because its covered by a banner that would tell me that it cant connect to adblocker.pcvark.com? I've been a user since like 2005/6 and have never had any type of problems whatsoever so whatever help you can provide is appreciated.

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The default setting for Firefox browser

I have now been prompted 10 times today to make firefox by default browser - it has been my default browser for years. Each time I go to windows settings to check - it do… (read more)

I have now been prompted 10 times today to make firefox by default browser - it has been my default browser for years. Each time I go to windows settings to check - it does not show me that firefox is the default. I select default for firefox but still is doesn't follow the command. I did manage to get it to accept the default command ONCE today but when I rebooted the laptop it went back to prompting me to make it the default all over again - must be 10 times now. This is infuriating. Could this issue be due to a VPN I have (NORD)? Having said that, I have tried 8 times to set the default while NOT connected to the VPN. What can I do?

Open 1

my version 151.0.2 (64-bit) must support built-in VPN but the VPN setup prompt is not found in the top-right corner of Firefox toolbar nor the VPN icon is found in the toolbar.

My version 151.0.2 (64-bit) must support built-in VPN but the VPN setup prompt is not found in the top-right corner of Firefox toolbar nor the VPN icon is found in the to… (read more)

My version 151.0.2 (64-bit) must support built-in VPN but the VPN setup prompt is not found in the top-right corner of Firefox toolbar nor the VPN icon is found in the toolbar. How can I test built-in VPN?

Open 2 1

All of a sudden(Firefox is my default browser) YouTube is layed out on the page all wrong!! i'm really pissed about this!!!!!!

I have no idea what happened!!!🤬 YouTube is normal on Internet Explorer(or WHATEVER it's called now!) But ALL OF A SUDDEN YESTERDAY I have to scroll all over the place on… (read more)

I have no idea what happened!!!🤬 YouTube is normal on Internet Explorer(or WHATEVER it's called now!) But ALL OF A SUDDEN YESTERDAY I have to scroll all over the place on the page to find what I'm looking for in videos!! The whole organization on the page is totally screwy!!!!!🤬 WHAT THE HELL HAPPENED???????? I DON"T WANT TO USE MICROSOFT'S BROWSER!!!!!!!!!!!!!!

Open 1

I will like a refund.

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you h… (read more)

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

Open 2

Problems contacting mozilla support

I posted a question to the community forum and received a reply from JBR. When I try to respond to the reply, I get this error message Looks like there’s a problem wit… (read more)

I posted a question to the community forum and received a reply from JBR. When I try to respond to the reply, I get this error message


Looks like there’s a problem with this site

The server at support.mozilla.org sent back an error: 406 Not Acceptable What can you do about it?

   Check to make sure you’ve typed the website address correctly.
   The site could be temporarily unavailable or too busy. Try again in a few moments.

I have tried to respond multiple times over the past 24 hours to reply using this URL that appears when I click on the view and reply link in the email.

https://support.mozilla.org/en-US/questions/1584160?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1821659

How can I get support and communicate with forum members trying to help me since this link does not work?

Thanks.

Open 2

account breached

I believe I was hacked into. One minute I'm signed in the next minute after I leave a site I am being asked to sign back in again and again. This time someone is changing… (read more)

I believe I was hacked into. One minute I'm signed in the next minute after I leave a site I am being asked to sign back in again and again. This time someone is changing my sign in credentials.why??

Open 1

Fiirefox automatically deleted both address and payments after update

Hello, Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has n… (read more)

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

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I often accidentally CLOSE my firefox browser. I DO NOT get the OPTION to click on & open all previous TABS! HELP?!!!

I often accidentally CLOSE my Firefox browser. I DO NOT get the OPTION to click on & open "all previous OPEN TABS"! Only one tab at a time & I am not going back… (read more)

I often accidentally CLOSE my Firefox browser. I DO NOT get the OPTION to click on & open "all previous OPEN TABS"! Only one tab at a time & I am not going back five times! HELP?!!! Thank You!!

Open 1

How to keep the current window when opening a new one

If I have a window open and open a new window without remembering to ask for a new window it overwrites the existing window. How to make it automatically open a new windo… (read more)

If I have a window open and open a new window without remembering to ask for a new window it overwrites the existing window. How to make it automatically open a new window?

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Built-In VPN Disappeared

I have been using the Firefox built-in VPN on my iMac. After the latest Firefox update (to 151.0.2), I no longer see the VPN button in the toolbar or see VPN info in the … (read more)

I have been using the Firefox built-in VPN on my iMac. After the latest Firefox update (to 151.0.2), I no longer see the VPN button in the toolbar or see VPN info in the Privacy & Security settings. Will the built-in VPN capability return at some point? Is there something I need to do to enable it?

Open 3