Firefox Community Forum

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password is not listed in clipboard history 4. Password CAN be pasted within Firefox browser (including separate window) and separate applications 5. Copying another piece of information overwrites the item like normal a typical clipboard tool is supposed to work; you just have to copy it again if you need it again instead of opening Clipboard History.

What it affects: - Copying and pasting multiple passwords to a document, other password manager, or etc. is simply more cumbersome. - When managing multiple logins for the moment, it's easy to get confused (Is the password I just pasted for this login, or the last one?)

Obviously this isn't a big deal, and I am more so wondering if it's a bug or if it's meant to be restricted in such a way to increase security or something.

I periodically need to access a website with an expired or self-signed certificate. I understand the risks, but the browser won't let me. I've searched both the regular settings and about:config, but I can't find an option to restore the button to ignore the warning. How can I ignore the SEC_ERROR_BAD_SIGNATURE notification and proceed to the website I need?

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

Free VPN worked for several months..now cannot open it...keeps going in a circle when I try. Many other people are having the same problem...see your list. Please help us.

ich kann Firefox nich in deutsch wiedergeben. Bei der Sprachauswahl geht immer alles auf Englich zurück. Das Problem besteht seit der Ubuntu-Version 18.04.6.was kann ich tun?

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Hello,

I just downloaded v153.0.4 and now there are no wallpapers on my New Tabs or Home Page. No custom url for new tabs either and the Firefox Home is a blank page.

What's up with that?

- Andre'a

I'm having trouble receiving an email from adobe that will let them know it's me. Is there some setting that I have on that stops that communication?

Adobe Photoshop Elements & Premiere Elements 2026 We've found your account. Sign in to continue with your purchase.

But the circle just goes around and doesn't get any where

thanks for any help about this issue

okay this just is bad as of today and last Firefox update and with all extensions off . this is what i got when i tried to post and watch a video. it happens on all the videos on Facebook i have tried contacting them as well and that is an almost impossibility it is only in Firefox they work in chrome and edge i even tried reinstalling Firefox ans still get bland black screen I have tried turnoff extension and still this is what i get

I have two gmail accounts and have saved both on my bookmark toolbar. Today, the email that has the http address "https://mail.google.com/mail/u/0/#inbox" gives me nothing but a blank screen. The other, which has the http of "https://mail.google.com/mail/u/2/#inbox" operates just fine. I am able to open and access the first google account on my android phone or by using google chrome. I am only not able to use it on the firefox platform.

Any suggestions?

Thanks.