Firefox Community Forum

Hi,

I'm using Firefox on a Mac, and I'm having trouble dragging screenshots from my desktop into ChatGPT. I can upload images using the "+" button. Dragging and dropping images works in other browsers. In Firefox, dragging images into ChatGPT is unreliable or stops working. I have tried restarting Firefox and disabling add-ons, but the problem persists. I also tested a private window.

Could you help me identify the cause and suggest a solution?

Thank you!

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites.

I've chosen to use authenicators and physical tokens as my means of doing so.

However, whenever I try to use a physical token to access websites while in Firefox, there's no way I can find to do so. Firefox seems to default to passwords or authenicators... and there's never any way to actually select the physical token plugged into my USB socket.

So how do I get Firefox to recognize a physical token and to allow me to use it when accessing websites that I've already prepped to accept them?

I no longer have the shortcuts available when I open the firefox browser. I would like to have that again but don't know how to do it. I have tried googling it but I can't get past the Settings link--Home and start up

Have purchased this product, working on my devices, problem is with my wife's. instructed to use my log in on her device's which I did and used password, then her iOS asked her to sign in with her apple password, that's when the wheels fall off.

Regards Martin

I cant seen to be able to activate VPN. I just try to connect my account but the second window that gives me access to activate VPN doesnt show so its just a vicious cycle

Xubuntu 24.04.5 Firefox 158

Firefox used to position a new window on the screen in a somewhat predictable manner prior to 158.

For example, if there was a blank space on the screen between other windows, the browser would locate it and be placed there. A new instance would also appear on the active screen (I have two: left and right with a single window manager spanning both) where the mouse was located. Now the window is just placed in some arbitrary locations and may appear on the non-active screen.

I have a number of scripts that load various sets of windows on the screen (typically a number of xfce4-terminals and the browser) which used to pretty much work, but no longer as the browser windows can show up any place and must then be relocated. When I start a new session I have eight distinct desktops with many versions of Firefox on each. It is tiresome to have to relocate one browser window after another.

Is there any option I can set that would revert to the older screen placement algorithm?

Also, I asked this before and don't remember getting any satisfactory response. Why is the -geometry flag not supported on Firefox any longer? What's the opposition to giving the user control over this? I want some command-line method for accurately setting the size (WxH) and position (X:Y) of the browser window on the screen. Am I missing something here?

Thanks for any pointers.

Hey FF Support Team,

I am using Firefox version 157.0.1 (64-bit) (mint-001-1.0) on Linux Mint 22.3 Cinnamon. 4 Monitors are connected. In a previous version, don't know which but it is not long time ago, Firefox opened, when I clicked on the task bar icon, always on the monitor, where I moved the mouse to. Now in the writen version above, it is opening on the monitor, where the last Firefox window was closed.

It used to be so easy to tell Firefox where to open a new window, but that feature is gone now. Or is there maybe a setting somewhere to turn it back on? I didn't find anything in about:config, though.

Please do not confuse the behavior described here with the System Settings feature > Moving and Resizing Windows > Location of newly opened Windows, which works differently and is, unfortunately, very impractical.

I hope you can give me the key tip

Best regards Mario

Don't know where it should be. But here is the issue: I check my personal email often, so I used to open Firefox, click the address bar, and my Outlook would be at the top. Now, for whatever reason, Firefox tries very hard to make that disappear, even though that is my most-used website. First, it'll drop a few places in drop-down, then some more, and then disappear. To bring it back, I'll have to delete unwanted links (the ones I open like once a month!) from history, and after quite a bit of work, Outlook will be back. Then rinse and repeat.....How can I fix this?

I am trying to save a webpage as a PDF, which is something I do regularly and have done countless times in Firefox.

But Firefox's "Save to PDF" function no longer saves/creates PDFs on any of my external or network drives.

It will save/create PDFs on my primary system drive and even on iCloud. It just does not work with any of my external or network drives.

This same problem is happening on both of my primary computers: (1) Apple M4 Pro, Golden Gate 27.0.1, Firefox 158.0.1 (aarch64) (2) Apple M2 Pro, Tahoe 26.7.1, Firefox 158.0.1 (aarch64)

My best guess is that this problem started with Firefox 157.01 or 158.0 (October 6–13, 2026). I did not notice the problem until October 18, 2026.

Additional troubleshooting info:

There are no error notifications or any other indication that the PDF has failed to save (aside from going to the chosen save path on the external or network drive to check).

The problem persists even with the "Print using the system dialog" option.

I can save web pages (complete or HTML) from Firefox to my external and network drives via the "Save Page As..." function. The problem occurs only with PDFs via the "Save to PDF" function.

Google Chrome's "Save to PDF" function works with all drives, using either its own or the system print dialog.

I tried clean reinstalls of Firefox.

I tried clearing Firefox's print settings.

Any help would be greatly appreciated! This is a serious problem for me.