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In Yahoo when I click on read emails I get the messge "Bad Request"

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  • 2 have this problem
  • 3 views
  • Last reply by cor-el

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I recently updated the software on my Mac. I transferred Firefox back to my Mac after everything was wiped. After that everytime I tried to click on open emails in Yahoo the message "bad request" pops up. So, I have just downloaded the latest Firefox and the same thing keeps happening.

As a result I can't open my emails in Firefox.

I recently updated the software on my Mac. I transferred Firefox back to my Mac after everything was wiped. After that everytime I tried to click on open emails in Yahoo the message "bad request" pops up. So, I have just downloaded the latest Firefox and the same thing keeps happening. As a result I can't open my emails in Firefox.

Chosen solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Chosen Solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"