Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sign-in doesn't work properly; need to sign in all the time between windows although signed in for 2 weeks.

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by crblume

more options

popup appears out of nowhere reading "We noticed you may have signed in or signed out in another window. Click OK to reload your page" Leads you to sign in again. This is not a problem with the old Flock, Chrome, or IE, just Firefox. It appears that anytime one leaves mail or personal home page and goes to a website, a sign-in is required to get back to mail or personal homepage. I have run out of ideas using tools-options, etc. setups. I am addressing Firefox 4.0.1, and Windows XP Clarence

popup appears out of nowhere reading "We noticed you may have signed in or signed out in another window. Click OK to reload your page" Leads you to sign in again. This is not a problem with the old Flock, Chrome, or IE, just Firefox. It appears that anytime one leaves mail or personal home page and goes to a website, a sign-in is required to get back to mail or personal homepage. I have run out of ideas using tools-options, etc. setups. I am addressing Firefox 4.0.1, and Windows XP Clarence

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Cleared everything, several time over several days, no change. Still have not diagnosed the problem and I have made a lot of changes, including re-loading M.FireFox 4.0.1 with ATT Yahoo vers. 1.8 It sometimes appears that the sign-in times out, although I tried signing in for 2 weeks and also 1 day. ATT Yahoo has a sign-in seal one can setup and use. It is fine and works only that one day or until one signs out, than it is history. Clarence