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  • Last reply by James

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Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click

Menu - yes Help - yes About Firefox - no

Thank you Andrea

Hello, I am trying to update Firefox on my mac, despite following instructions, not able to, Cannot see all the areas to click Menu - yes Help - yes About Firefox - no Thank you Andrea

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Firefox since Fx 79.0 and later including the current Fx 98 and Fx 91 ESR requires macOS 10.12 (ten.twelve) at minimum.

Besides updating your OS to macOS 10.12 (ten.twelve) or later, the most current Firefox version you can install on macOS 10.9 is Fx 78.15.0 ESR though it is EOL with no more updates.

https://support.mozilla.org/en-US/kb/firefox-mac-osx-users-esr

https://www.mozilla.org/firefox/78.0/system-requirements/ https://www.mozilla.org/firefox/79.0/system-requirements/ https://www.mozilla.org/firefox/98.0/system-requirements/

In case you ever need the Firefox 78.15.0esr file. https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/en-US/ other locales at https://archive.mozilla.org/pub/firefox/releases/78.15.0esr/mac/