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Firefox often will not load

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by James

Mark Freburg
Mark Freburg
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I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

I've done several fresh installs, and although Task Manager shows that Firefox.exe has opened, it does not show an open window on my desktop. Running Windows 10, Webroot Antivirus, and Surfshark VPN. A second, older laptop with the same software is running Firefox perfectly. This just started a week ago after months of running Firefox perfectly.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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A lot of users have reported issue with Webroot. https://support.mozilla.org/en-US/questions/1367248

James
James
  • Top 25 Contributor
  • Moderator
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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations