Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't have a smart phone, but am trying to get this to run on a windows7 pc NOT a mac, what do i do PLEASE

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Shadow110

more options

I'm trying to get a 2nd pc up and running. I don't have a smart phone, but this 2nd PC is running on windows7 - NOT A MAC. The screen keeps telling me to click here to install on a MAC I have not got a MAC, I have not got a smart phone, and the only tablets I have are from the chemists SO I ASK FOR THE FIFTH TIME "WHAT DO I DO PLEASE ?"

I'm trying to get a 2nd pc up and running. I don't have a smart phone, but this 2nd PC is running on windows7 - NOT A MAC. The screen keeps telling me to click here to install on a MAC I have not got a MAC, I have not got a smart phone, and the only tablets I have are from the chemists SO I ASK FOR THE FIFTH TIME "WHAT DO I DO PLEASE ?"

Chosen solution

What are you trying to get running ? Firefox ? What version ? Regular Channel, Extended Release, or a beta version ? I think you downloaded the wrong file.

Regular Channel Full Version Installer, click the appropriate OS https://www.mozilla.org/en-US/firefox/all/

Extended Release version, people on Win7 have been moving to this https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

What are you trying to get running ? Firefox ? What version ? Regular Channel, Extended Release, or a beta version ? I think you downloaded the wrong file.

Regular Channel Full Version Installer, click the appropriate OS https://www.mozilla.org/en-US/firefox/all/

Extended Release version, people on Win7 have been moving to this https://www.mozilla.org/en-US/firefox/organizations/all/

Please let us know if this solved your issue or if need further assistance.