Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

We try to play a game on facebook & get a message that Plugin is needed, how do I fix that?

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by guigs

more options

I just installed Firefox on a windows 8.1 tablet/laptop. When we try to play a game on facebook (i.e.aA slot machine on GSN Casino) we get a black screen with the message that a plugin is needed; but it doesn't tell us which plugin! When we repeat the process using the Internet Explorer, it works fine.

Any Ideas?

Thanks Don Deutsch Address and phone number removed by moderator. You are posting in a public forum. Please remember to follow the Mozilla Support rules and guidelines. Thank you!

I just installed Firefox on a windows 8.1 tablet/laptop. When we try to play a game on facebook (i.e.aA slot machine on GSN Casino) we get a black screen with the message that a plugin is needed; but it doesn't tell us which plugin! When we repeat the process using the Internet Explorer, it works fine. Any Ideas? Thanks Don Deutsch ''Address and phone number removed by moderator. You are posting in a public forum. Please remember to follow the [[Forum rules and guidelines]]. Thank you!''

Modified by Andrew

Chosen solution

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: