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PDF files are blank or cause an error message on Mac
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The Adobe Acrobat NPAPI plugin can cause problems viewing PDF files in Firefox. Learn how to fix this and your options for viewing PDF files.
The Adobe Acrobat NPAPI plugin can cause problems viewing PDF files in Firefox. Learn how to fix this and your options for viewing PDF files.
Content:
{for win,linux}
{note}'''Note:''' This article only applies to Mac computers.{/note}
{/for}
Adobe Reader installs the "Adobe Acrobat NPAPI Plug-in" for viewing PDF files inside your browser. If you use this plugin in Firefox, PDF files may be blank or you may see the message, ''Adobe Reader cannot show documents in this browser''. We'll explain how to fix that.
* If you are having problems viewing PDF files with the built-in Firefox PDF Viewer, see instead [[View PDF files in Firefox#w_troubleshoot-problems-with-the-pdf-viewer|Troubleshoot problems with the PDF viewer]].
In order to view PDF files again, follow these steps:
#Click the menu button [[Image:new fx menu]] and select {menu Preferences…}.
# Select the {menu Applications} panel.
# Type '''pdf''' into the search bar.
# For each content type listed, click on the drop-down menu in the '''Action''' column.
#;[[Image:Preferences - Applications - PDF. Storyboard]]
# Change the selection to another action, such as ''Preview in Firefox'' or ''Use Preview''.
# Close the Preferences window.
{for win,linux}
{note}'''Note:''' This article only applies to Mac computers.{/note}
{/for}
Adobe Reader installs the "Adobe Acrobat NPAPI Plug-in" for viewing PDF files inside your browser. If you use this plugin in Firefox, PDF files may be blank or you may see the message, ''Adobe Reader cannot show documents in this browser''. We'll explain how to fix that.
* If you are having problems viewing PDF files with the built-in Firefox PDF Viewer, see instead [[View PDF files in Firefox#w_troubleshoot-problems-with-the-pdf-viewer|Troubleshoot problems with the PDF viewer]].
In order to view PDF files again, follow these steps:
#Click the menu button [[Image:new fx menu]] and select {menu Preferences…}.
# Select the {menu Applications} panel.
# Type '''pdf''' into the search bar.
# For each content type listed, click on the drop-down menu in the '''Action''' column.
#;{for not fx57}[[Image:Preferences - Applications - PDF. Storyboard]]{/for}{for fx57}[[Image:pdf 57]]{/for}
# Change the selection to another action, such as ''Preview in Firefox'' or ''Use Preview''.
# Close the Preferences window.