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Forum Response - Recover bookmarks after update
Revision 182366:
Revision 182366 by AliceWyman on
Revision 183214:
Revision 183214 by AliceWyman on
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Canned response for recovering bookmarks when an update creates a new profile
Canned response for recovering bookmarks when an update creates a new profile
Content:
If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|profile]], as follows:
'''Open the [[Use the Profile Manager to create and remove Firefox profiles| Profile Manager]] page:'''
Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it.
This page should list at least one profile and could list many. Each will show links to a pair of folders; please ignore those for now.
The profile that Firefox is currently using will have this:
'''This is the profile in use and it cannot be deleted.'''
''Actually, please do not delete anything here, don't use any Remove buttons.''
Do you have another profile named '''default''' or default-''longnumber'' listed on this page? If so, you can check whether it is the one you were using recently by clicking its '''Launch profile in new browser''' button.
If it isn't what you want, simply close that new window.
If it IS what you want, back on the about:profiles page, click the '''Set as default profile''' button for that profile so Firefox uses it automatically at the next startup.
'''Note:''' If your bookmarks are not available in another Firefox profile, see [[Recover lost or missing Bookmarks]] for other solutions.
If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|profile]]:
Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. The [[Use the Profile Manager to create and remove Firefox profiles#w_manage-profiles-when-firefox-is-open|About Profiles page]] will open. This page should list at least one profile and could list many.
The profile that Firefox is currently using will show:<br>
'''This is the profile in use and it cannot be deleted.'''
''Please do not delete anything here; don't use any Remove buttons.''
Do you have another profile named '''default''' or default-''longnumber'' listed on this page? If so, you can check whether it is the one you were using recently by clicking its '''Launch profile in new browser''' button.
If it isn't what you want, simply close that new window.
If it IS what you want, back on the about:profiles page, click the '''Set as default profile''' button for that profile so Firefox uses it automatically at the next startup.
'''Note:''' If your bookmarks are not available in another Firefox profile, see [[Recover lost or missing Bookmarks]] for other solutions.