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Forum Response - OMTC issues in Firefox 33
Revision 78623:
Revision 78623 by rmcguigan on
Revision 79208:
Revision 79208 by rmcguigan on
Keywords:
omtc
omtc
Search results summary:
omtc black webpage issue in Firefox 33
omtc black webpage issue in Firefox 33
Content:
Hi <username>
Thank you for your question. Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
Try starting Firefox in [[Troubleshoot Firefox issues using Safe Mode| Safe Mode]]. If the problem no longer happens in Safe Mode, please [/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration turn off hardware acceleration] and then restart Firefox normally.
Please let us know if this solves the problem. Engineering is also gathering more information about the issue would request that you fill out [http://www.surveygizmo.com/s3/1851506/1c87a6cf309a this survey]
Thank you!
Hi <username>
Thank you for your question. Currently in version 33, Firefox has implemented a new, faster way of loading webpages. This new feature is called OMTC. However, there are still some tweaks Mozilla developers are making to this.
There is a known issue that Mozilla works on very hard to fix: if you are experiencing black webpages on some sites, here's what you can do to avoid the problem in the meantime:
Try starting Firefox in [[Troubleshoot Firefox issues using Safe Mode| Safe Mode]]. If the problem no longer happens in Safe Mode, please [/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration turn off hardware acceleration] and then restart Firefox normally.
Please let us know if this solves the problem.
Thank you!