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Firefox Hello - video and voice conversations online
Revision 79077:
Revision 79077 by heyjoni on
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Firefox's built in real-time communications feature lets you have video and voice calls directly on the browser. Learn to connect with friends on Firefox Hello.
Firefox's built in real-time communications feature lets you have video and voice calls directly on the browser. Learn to connect with friends on Firefox Hello.
Content:
{for not fx34}{warning}This feature is coming to the general Firefox release in a few weeks. In the meantime, try it on [https://www.mozilla.org/en-US/firefox/channel/ Firefox Beta].{/warning}{/for}
Firefox Hello lets you have voice or video conversations directly from the browser - no downloads or account signups required! All you need is a microphone, a webcam (optional), and [https://www.mozilla.org/firefox/channel/ Firefox Beta].
__TOC__
=Invite someone to talk (Guest Mode)=
A link invitation allows you to connect with a person without signing in (for instance, if you're on a public computer). Here's how to do it:
#Launch Firefox Beta.
#Click on the menu button [[Image:new fx menu]] followed by the Hello button [[Image:hello button]] in the menu panel. ('''Tip:''' Add the Hello button to your toolbar for easier access.)
#Click the {button Email} button to send the link to a friend using your default email program, or click {button Copy} to copy and send the link using another messaging program.
#A notification will pop up when your friend calls you:
#;[[Image:call notification 35]]
#Click the [[Image:answer 35]] button to accept the conversation. Choose the video camera option if you'd like to do a video conversation, or the microphone option for a voice only call.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click [[Image:call end]].
{note}'''Tip''': If you call someone often, sign up for Firefox Accounts so you can add them to your contacts list. The other person must also sign up for Firefox Accounts in order to receive direct calls. You may still use Guest Mode when you are signed out of your account or need to call someone without an account.{/note}
=Start a video or voice conversation=
#If you are calling someone on your contacts list (Firefox Accounts required), simply click on the call button next to their name:
#;[[Image: hello call contact]]
#If you've received an invitation, click on the call link on the invitation and follow the steps below.
#Click on {menu Start} to initiate a video conversation (or choose the {menu Voice conversation} option if you don't have a webcam):
#; [[Image:start call webrtc]]
#When your friend accepts the call, you'll be able to see and hear each other.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the conversation, click the {button Exit} button.
{note}'''Controlling notifications:''' If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to {menu Do Not Disturb} to stop all call notifications.
:[[Image:webrtc status 35]]
{/note}
=Create and manage your contacts list=
If you have people you call often, add them to your contacts list to start a conversation with just one click. Follow the steps to create a [[How to set up and use Firefox Accounts to access Mozilla Services | Firefox Account]] and manage your list.
#Click the menu button [[Image:new fx menu]], followed by the Hello button [[Image:hello button]]. ('''Tip:''' add the menu button to your toolbar for easier access.)
#Click '''Sign In or Sign up''' and follow the prompts to create an account or sign in to an existing account.
#If you have an existing Firefox Account, sign in with your email address and password. Otherwise, follow the prompts to create a new account.
#After you've signed in, click on the contacts tab to access your list.
#;[[Image:contacts tab hello]]
#Click {button New Contact} to add contacts individually, or click {button Import} to import your Google contacts.
#To call a contact, click on the green button next to their name. To remove a contact, edit or block a contact, click on the arrow on the green button next to their name and choose your desired option.
{note}A Firefox Account is also required to receive direct calls. For more information about Firefox Accounts, see [[How to set up and use Firefox Accounts to access Mozilla Services]].{/note}
=Move the Hello button to your toolbar=
If you use Hello often, move it to your toolbar for easier access:
#Click on the menu button [[Image:new fx menu]] on the top right corner of the browser.
#Click {menu +Customize} to see your customization options.
#;[[Image:customize webrtc]]
#Drag the Hello icon from the customization panel to your toolbar or menu.
#Click {menu Exit Customize} to finish.
<!--Attention contributors: please ignore the following fx35 section. I've been asked by marketing to write instructions for Nightly that they can put on the wiki. I'm drafting the content here so we can re-purpose it when we get to fx35 Beta...
The WebRTC feature allows you to make video calls directly from Firefox - no downloads or account signups needed! Grab a friend and help us improve Firefox WebRTC by participating in this experiment. All you'll need is a microphone, a webcam (optional), and [https://nightly.mozilla.org/ Firefox Nightly].
=Invite someone to talk=
#Launch Firefox Nightly.
#Click on the speech bubble on the toolbar to generate a link.
#;[[Image:webrtc link 35]]
#Send the link to a friend using the {button Copy} or {button Email} options. The email option will compose a new message on your default email program.
#When your friend visits the link and starts a call, you'll see a notification on your browser.
#;[[Image:call notification 35]]
#Click the [[Image:answer 35]] button to accept the call (choose the video camera option if you'd like to do a video and voice call, or the microphone option for a voice only conversation).
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click [[Image:call end]].
{note}'''Controlling notifications:''' If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to {menu Do Not Disturb} to stop all call notifications.
<br />
:[[Image:webrtc status]]
{/note}
=I received an invitation. How do I initiate a call?=
#Click on {menu Start} to initiate a video conversation (or choose the {menu Voice conversation} option if you don't have a webcam):
#; [[Image:start call webrtc]]
#When your friend accepts the call, you'll be able to see and hear each other.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click the {button Exit} button.
<!--The icon is in the toolbar by default
=Help! I don't see the WebRTC icon.=
If you don't see the WebRTC icon, simply drag it out of the ''Customize menu'' panel to a spot that's convenient for you.
#Click on the menu button [[Image:new fx menu]] on the top right corner of the browser.
#Click {menu +Customize} to see your customization options.
#;[[Image:customize webrtc]]
#Drag the Hello button from the customization panel to your toolbar or menu.
#;[[Image:move phone icon]]
#Click {menu Exit Customize} to finish.
-->
{for not fx34}{warning}This feature is coming to the general Firefox release in a few weeks. In the meantime, try it on [https://www.mozilla.org/en-US/firefox/channel/ Firefox Beta].{/warning}{/for}
Firefox Hello lets you have voice or video conversations directly from the browser - no downloads or account signups required! All you need is a microphone, a webcam (optional), and [https://www.mozilla.org/firefox/channel/ Firefox Beta].
__TOC__
=Note: in Firefox 34 Beta, this feature is being rolled out to users progressively=
This means that initially only some users will see the Hello button in their customize panel. Over the next week or two, all users should see it there.
Any user can answer a Hello call, whether or not they have a Hello button.
=Move the Hello button to your Menu or toolbar=
To use Hello, first move the button from the Customize panel to either your Menu or the toolbar.
If you use Hello often, move it to your toolbar for easier access.
#Click on the menu button [[Image:new fx menu]] on the top right corner of the browser.
#Click {menu +Customize} to see your customization options.
#;[[Image:customize webrtc]]
#Drag the Hello icon from the customization panel to your toolbar or menu.
#Click {menu Exit Customize} to finish.
Again, per above, initially only some users will see the Hello button.
=Invite someone to talk (Guest Mode)=
A link invitation allows you to connect with a person without signing in (for instance, if you're on a public computer). Here's how to do it:
#Launch Firefox Beta.
#Click on the menu button [[Image:new fx menu]] followed by the Hello button [[Image:hello button]] in the menu panel. ('''Tip:''' Add the Hello button to your toolbar for easier access.)
#Click the {button Email} button to send the link to a friend using your default email program, or click {button Copy} to copy and send the link using another messaging program.
#A notification will pop up when your friend calls you:
#;[[Image:call notification 35]]
#Click the [[Image:answer 35]] button to accept the conversation. Choose the video camera option if you'd like to do a video conversation, or the microphone option for a voice only call.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click [[Image:call end]].
{note}'''Tip''': If you call someone often, sign up for Firefox Accounts so you can add them to your contacts list. The other person must also sign up for Firefox Accounts in order to receive direct calls. You may still use Guest Mode when you are signed out of your account or need to call someone without an account.{/note}
=Start a video or voice conversation=
#If you are calling someone on your contacts list (Firefox Accounts required), simply click on the call button next to their name:
#;[[Image: hello call contact]]
#If you've received an invitation, click on the call link on the invitation and follow the steps below.
#Click on {menu Start} to initiate a video conversation (or choose the {menu Voice conversation} option if you don't have a webcam):
#; [[Image:start call webrtc]]
#When your friend accepts the call, you'll be able to see and hear each other.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the conversation, click the {button Exit} button.
{note}'''Controlling notifications:''' If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to {menu Do Not Disturb} to stop all call notifications.
:[[Image:webrtc status 35]]
{/note}
=Create and manage your contacts list=
If you have people you call often, add them to your contacts list to start a conversation with just one click. Follow the steps to create a [[How to set up and use Firefox Accounts to access Mozilla Services | Firefox Account]] and manage your list.
#Click the menu button [[Image:new fx menu]], followed by the Hello button [[Image:hello button]]. ('''Tip:''' add the menu button to your toolbar for easier access.)
#Click '''Sign In or Sign up''' and follow the prompts to create an account or sign in to an existing account.
#If you have an existing Firefox Account, sign in with your email address and password. Otherwise, follow the prompts to create a new account.
#After you've signed in, click on the contacts tab to access your list.
#;[[Image:contacts tab hello]]
#Click {button New Contact} to add contacts individually, or click {button Import} to import your Google contacts.
#To call a contact, click on the green button next to their name. To remove a contact, edit or block a contact, click on the arrow on the green button next to their name and choose your desired option.
{note}A Firefox Account is also required to receive direct calls. For more information about Firefox Accounts, see [[How to set up and use Firefox Accounts to access Mozilla Services]].{/note}
<!--Attention contributors: please ignore the following fx35 section. I've been asked by marketing to write instructions for Nightly that they can put on the wiki. I'm drafting the content here so we can re-purpose it when we get to fx35 Beta...
The WebRTC feature allows you to make video calls directly from Firefox - no downloads or account signups needed! Grab a friend and help us improve Firefox WebRTC by participating in this experiment. All you'll need is a microphone, a webcam (optional), and [https://nightly.mozilla.org/ Firefox Nightly].
=Invite someone to talk=
#Launch Firefox Nightly.
#Click on the speech bubble on the toolbar to generate a link.
#;[[Image:webrtc link 35]]
#Send the link to a friend using the {button Copy} or {button Email} options. The email option will compose a new message on your default email program.
#When your friend visits the link and starts a call, you'll see a notification on your browser.
#;[[Image:call notification 35]]
#Click the [[Image:answer 35]] button to accept the call (choose the video camera option if you'd like to do a video and voice call, or the microphone option for a voice only conversation).
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click [[Image:call end]].
{note}'''Controlling notifications:''' If you're not ready to receive a call, click on the status menu at the bottom of the window and set it to {menu Do Not Disturb} to stop all call notifications.
<br />
:[[Image:webrtc status]]
{/note}
=I received an invitation. How do I initiate a call?=
#Click on {menu Start} to initiate a video conversation (or choose the {menu Voice conversation} option if you don't have a webcam):
#; [[Image:start call webrtc]]
#When your friend accepts the call, you'll be able to see and hear each other.
#Use the privacy controls [[Image:webrtc privacy]] to mute your microphone or turn off your camera as needed.
#To end the call, click the {button Exit} button.
<!--The icon is in the toolbar by default
=Help! I don't see the WebRTC icon.=
If you don't see the WebRTC icon, simply drag it out of the ''Customize menu'' panel to a spot that's convenient for you.
#Click on the menu button [[Image:new fx menu]] on the top right corner of the browser.
#Click {menu +Customize} to see your customization options.
#;[[Image:customize webrtc]]
#Drag the Hello button from the customization panel to your toolbar or menu.
#;[[Image:move phone icon]]
#Click {menu Exit Customize} to finish.
-->