I am a bit of a noob, and probably out of my depth, so please bear with me. It also is a bit of a confusing situation so I hope that I can explain it clearly.
A while ago… (อ่านเพิ่มเติม)
I am a bit of a noob, and probably out of my depth, so please bear with me. It also is a bit of a confusing situation so I hope that I can explain it clearly.
A while ago, Thunderbird stopped working.
Whenever I tried starting it up, I got an error message saying that Thunderbird wasn't responding. I thought there might be a problem with some update so I decided that I would reinstall the program.
As I went to back up my profile, I found out that there were actually two profile folders where in the past I would only find one. I chose to back up both, and procede with de- and re-installing Thunderbird.
After doing so I tried to integrate the old profiles back into the new installation.
At first, I chose the largest of the to profile maps and copied it where I found it before the re-installation. I created a new profile using the old profile folder through the User Profile menu.
This seemed to work!
However, I noticed something. I have two e-mail accounts running in this profile. One IMAP and one POP. I noticed that the POP account was missing about a years worth of old e-mails. As if it stopped saving them at some point. I figured they must be in the other profile folder I found before the re-installation.
I tried creating a new profile with this profile but when starting up Thunderbird afterwards I once again got the 'Thunderbird isn't responding' message.
So I reverted back to the first profile I made, the one with the missing e-mails. Appart from those e-mails, it seemed to be working well. To get back what was missing, I tried copying the files in the "inbox.sbd" of the back up that wasn't responding into the back up that was responding, thinking that if it messed something up, I could just CTRL + Z my way out of trouble.
It seemed that there were three locations in the functioning back up that I could copy the files into, each having the server name of the e-mail account that I was missing e-mails from. I tried copying the files in each of them, each time removing the files through 'undo' before trying the next location.
As this seemed unsuccesfull I tried restarting Thunderbird again (having removed the copied files from all locations) which resulted in the following error message:
In a pink screen that I have never seen before. After this I tried removing all profiles and starting again with a fresh copy of the backed up profile folder as I figured I might have accidentally changed something in the profile folder I was using. This however keeps giving the same error message.
Clearly, I messed something up. But I don't know what. Can anybody help?
One last thing I noticed that in the 'Mail' folder within the profile folder, there where three folders with the server name before, now there is only one. I guess this is a clue?
All help is welcome!
