Thunderbird Support Forum

The newest incoming email is hidden behind the tool bar at the top of the main mail window. I have to scroll UP to see it. My apologies in advance. I am not tech-savvy. Thank you, A Really Old Fa*t

cannot log in to 'Host'. at bottom of page it reads : "email adress: Host contacted, sending login information..." thunderbird connects through a bt account and i think some difference has arisen preventing one connecting with the other. there has also been a notice saying the 'bt account settings are out of date' which may be preventing Thunderbird loging in. since the notice gives no further information i have no idea what means or what to do about it. have tried uninstalling and reinstaling Thunderbird but that made no difference. hope you can help, i have no idea what to do and am emailess - which is a terrible thing to be!! thank you steve

Hello, ive been using T'Bird as my business email client.

Whenever I hit send it requires me to type the password in. How can i get it to remember it? Ive been through the settings and there is no option to save.

Ive tried deleting my account and adding a new one but its no different.

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago.

I have been using Thunderbird a long time and I have emails going back about twenty years. This means that the built in import/export feature is hopeless. So I copied the entire Thunderbird folder to the new computer. I was able to transfer thousands of emails, but when I looked more closely I saw that my new Thunderbird only went back about 2 years. I would be very grateful if someone could tell a way to make it include the missing older emails.

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Currently my emails are sorted by conversation. I want this stopped and all messages simply sorted only by date and time. The reason is that some conversations now have 30 odd messages and I have a terrible time finding the exact message I want. This would be much easier if all emails were sorted by date and time only as I can see the title of each. How do I stop sorting by conversation and replace it with standard date and time?

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

I am using Thunderbird 115 with mostly default settings. When I compose a brand new message, pressing the Enter key inserts a new paragraph, with extra line spacing, and pressing Shift+Enter inserts a line break with single line spacing. This is how I want things.

I am experiencing a problem when replying to emails from a particular sender. Their emails HTML code contains a "<style>" element that removes the extra spacing for paragraphs:

<style type="text/css" style="display:none;">P {margin-top:0;margin-bottom:0;}</style>

When replying to their emails, their HTML is inserted as quoted text, and the "<style>" element affects the whole email, including my response as I compose it. As a result, when I press Enter, I no longer see the extra line spacing, and Enter or Shift+Enter results look the same in the HTML version of my email. Yet they insert different content, and in fact the plain text version of the email still adds two line jumps for paragraphs vs a single jump for line breaks, and I cannot tell while composing.

Then, when I send my email, the recipient email reader (e.g. GMail or Office) appears to somehow pick up the difference again, so my paragraphs are displayed again with extra line spacing. This is an issue, because I cannot tell the difference between paragraphs and line breaks, they look the same to me, and I end up using both interchangeably. But they don't look the same to the recipient, and the resulting response looks messed up.

How can I prevent the quoted email from overriding styles in my own response?

I tried installing the CustomCSS addon to add my own "<style>" element, but unfortunately it gets added at the top of the document, and the quoted response's "<style>" element comes afterwards, thus overriding anything I set.

Perhaps the sender's configuration is at fault (they should not use a global "<style>" like this), but they are a customer, and it would not be appropriate for me to ask them to fix their email configuration.

The only "solution" I can think of is to switch to "Body text" as default style, such that paragraph blocks are never used. I think it is a shame to loose this feature, but at least there is no surprises.

I am trying to transfer my email from one old PC using windows Live Mail (2012) to a laptop with Thunderbird to process the emails. The email server is with a company called Plusnet, and they can send me their own emails, which are received by Thunderbird on my Laptop. All my other emails continue to be sent to the Windows Live Mail on the old PC. Plusnet advise me that the problem is with Windows Live Mail. Any ideas how to resolve the problem? David Owen

Any addon I use to open a tab with Google Chat, Keep, Calendar or Messages results in opening the Google Account Help page. Including apps that let you add links to Spaces. If I click the sign in button it just reloads the page. I have zero issues signing into those in my browser.

https://support.google.com/accounts/answer/32050?hl=en

Thunderbird 115.11.1 (64-bit)

Greetings once again: It's been well over a week now and still not able to download any e-mails from anyone. I've changed my password as you requested me to do and if I send out e-mails, they seem to go out just fine, but STILL no e-mails coming into my account. WHY IS THAT? Please let me know if there's anything else I need to do, to be able to receive my e-mails. Thanks again. Dave Beard [removed personal address from public]

Hi

uBlock Origin for Thunderbird doesn't block Newsletter ads (blocked since install 0% ===> since months)

How-To fix and troubleshoot? Re-Install of add-on already done

Thanks

Been using Thunderbird for 20 years but never had this issue. I might have pressed some keyboard shortcut wrongly?

My inbox does not show any message, even though there are two of them (and more incoming, there was one when the issue started). As far as I can see, I have no filters of any kind activated.

Any idea how to see the invisible messages again?

Thanks!