Shared you Tube with my brother and Daughter, a family deal, so I put my email address and password on there phone s now this has happened

I’ll remove the email and change my password from my family members, but how do I share YouTube premium family pack with them???

Asked by wrightderek1 2 เดือนก่อน

Last reply by jscher2000 - Support Volunteer 2 เดือนก่อน

Firefox crashes on my ipad whenever I close out the last or the only tab opened.

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs.… (อ่านเพิ่มเติม)

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs. Then I was crossing out the opened tabs, it crashed when the last open tab was closed. Tried again, and same thing. Since this is my behavior for every session, this could not continue, and I had to uninstall it from the iPad.

Version 17.5.1 iPad pro M1, 12.9 inch, 5th Gen

Asked by prateekch95 2 เดือนก่อน

Last reply by Paul 2 เดือนก่อน

Telling me I am still using safari

Can you run Firefox on in iPad Pro 2024? Even though I opened the website in Firefox it is still telling me that I am using safari and my video can not be run.

Asked by dannirhone88 2 เดือนก่อน

Last reply by James 2 เดือนก่อน

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (อ่านเพิ่มเติม)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 2 เดือนก่อน

Last reply by jscher2000 - Support Volunteer 2 เดือนก่อน

Inability to enter a certain website

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered wit… (อ่านเพิ่มเติม)

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered with a milkey film and won't load. Any suggestions??

Asked by PERRY MCCULLOUGH 2 เดือนก่อน

Last reply by Paul 2 เดือนก่อน

Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (อ่านเพิ่มเติม)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 2 เดือนก่อน

Last reply by James 2 เดือนก่อน

No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (อ่านเพิ่มเติม)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 5 เดือนก่อน

Last reply by Paul 2 เดือนก่อน

None of my browsers can produce search results but my internet was connected very well to my router.

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my … (อ่านเพิ่มเติม)

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my internet is very much connected to my router. My isp can’t find an issue. What is wrong?

Asked by April Nelson 2 เดือนก่อน

Last reply by James 2 เดือนก่อน

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (อ่านเพิ่มเติม)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by Noon 2 เดือนก่อน

Last reply by Rawan Abdelrahman 2 เดือนก่อน

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (อ่านเพิ่มเติม)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 3 เดือนก่อน

Last reply by Infinity__ 2 เดือนก่อน

Firefox updates

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again? /edit: moved thred from Firefox for iOS (iPhone/iPad) … (อ่านเพิ่มเติม)

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again?




/edit: moved thred from Firefox for iOS (iPhone/iPad) to 9desktop) Firefox section as you have macOS.

Asked by Juan Barberis 3 เดือนก่อน

Last reply by Infinity__ 2 เดือนก่อน

Why are there no extensions in Firefox?

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firef… (อ่านเพิ่มเติม)

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firefox feature.

Asked by İbrahim ÖZÇELİK 2 เดือนก่อน

Last reply by James 2 เดือนก่อน

iOS FireFox Suggestions Only Shows 1 Bookmark Result

Hi, Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show. I want the previous behavior bac… (อ่านเพิ่มเติม)

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

Asked by User 3 เดือนก่อน

Last reply by Kiki 3 เดือนก่อน