คำถามที่แสดงป้ายกำกับ: แสดงคำถามทั้งหมด

Firefox crashes every time I try to load an Attlisan JIRA webpage- only since upgrading to Windows 11

Is it a known issue that opening JIRA web pages immediately crashes and closes the Firefox browser on Windows 11. It never happened on Windows 10 however due to Windows 1… (อ่านเพิ่มเติม)

Is it a known issue that opening JIRA web pages immediately crashes and closes the Firefox browser on Windows 11. It never happened on Windows 10 however due to Windows 10 end of life we've been forced to upgrade at work. Now this crashes on a key webpage (we're software delevelopers). So we might have to change to Chrome which I really don't want to do. It would be great if you could find any or many crash reports I've filed and fix the issue.

I've copied the crash report info here in case its of use.

AdapterDeviceID: 0x2216 AdapterDriverVersion: 32.0.15.6614 AdapterSubsysID: 0000000c AdapterVendorID: 0x10de AvailablePageFile: 115913166848 AvailablePhysicalMemory: 101009371136 AvailableVirtualMemory: 138522275762176 BackgroundTaskMode: 0 BuildID: 20250918214338 CPUMicrocodeVersion: 0xa20120a ContentSandboxCapable: 1 ContentSandboxLevel: 8 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1758883843 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1758532709 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["oleaut32.dll","sapi.dll","CryptoWinRT.dll","windows.internal.shell.broker.dll","explorerframe.dll","PCShellCommonProxyStub.dll","devenum.dll","twinapi.dll","dataexchange.dll","wpnapps.dll","Windows.Security.Integrity.dll","mfcore.dll","ondemandconnroutehelper.dll","wshbth.dll","nlansp_c.dll","winrnr.dll","NapiNSP.dll","wscapi.dll","directmanipulation.dll","Windows.Globalization.dll","Windows.ApplicationModel.dll","Windows.UI.Immersive.dll","Bcp47Langs.dll","textinputframework.dll","linkinfo.dll","Windows.System.Launcher.dll","Windows.StateRepositoryPS.dll","OneCoreCommonProxyStub.dll","ktmw32.dll","wininet.dll","mfplat.dll","RTWorkQ.dll","webauthn.dll","Windows.UI.dll","WTDSENSOR.dll","mscms.dll","srvcli.dll","iertutil.dll","CompPkgSup.DLL","OneCoreUAPCommonProxyStub.dll","windows.staterepositorycore.dll","windows.staterepositoryclient.dll","twinapi.appcore.dll","rasadhlp.dll","MMDevAPI.dll","npmproxy.dll","AudioSes.dll","winhttp.dll","propsys.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","netprofm.dll","FWPUCLNT.DLL","CoreUIComponents.dll","taskschd.dll","winnsi.dll","Microsoft.Internal.WarpPal.dll","dcomp.dll","CoreMessaging.dll","wsock32.dll","winmm.dll","uxtheme.dll","dwmapi.dll","resourcepolicyclient.dll","DXCore.dll","DWrite.dll","directxdatabasehelper.dll","avrt.dll","dxgi.dll","wtsapi32.dll","secur32.dll","windows.storage.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","winsta.dll","rsaenh.dll","kernel.appcore.dll","sspicli.dll","mswsock.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","umpdc.dll","fltLib.dll","version.dll","dbgcore.dll","ntmarta.dll","bcrypt.dll","powrprof.dll","dbghelp.dll","cryptsp.dll","devobj.dll","cfgmgr32.dll","profapi.dll","KERNELBASE.dll","gdi32full.dll","wintrust.dll","ucrtbase.dll","bcryptPrimitives.dll","WinTypes.dll","crypt32.dll","msvcp_win.dll","win32u.dll","shlwapi.dll","imagehlp.dll","rpcrt4.dll","imm32.dll","ws2_32.dll","setupapi.dll","SHCore.dll","psapi.dll","combase.dll","kernel32.dll","shell32.dll","nsi.dll","msctf.dll","msvcrt.dll","gdi32.dll","clbcatq.dll","ole32.dll","sechost.dll","advapi32.dll","user32.dll","ntdll.dll"],"Mozilla 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Notes: FP(D10-L1000-W0000100-T01) Has dual GPUs. GPU-#2: AdapterVendorID2: 0x000a, AdapterDeviceID2: 0x000a, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 388 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1758883835 SubmittedFrom: Client SystemMemoryUsePercentage: 26 TelemetryEnvironment: 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Throttleable: 1 TotalPageFile: 157748588544 TotalPhysicalMemory: 137347493888 TotalVirtualMemory: 140737488224256 URL: https://wbiegames.okta.com/login/login.htm?fromURI=%2Fapp%2Fatlassian%2FexktlzilshEhIAVG90x7%2Fsso%2Fsaml%3FSAMLRequest%3DjZJPj9owEMW%252FSuR7YsckQCwCSpdui7Rt0cLuoZdqcAxYODb1OLu0n77hz6LtoahX%252B838nt6b0eTQmOhFedTOliRNGImUla7WdlOSp%252BV9PCST8QihMXwvqjZs7aP62SoMUTdoUZx%252FStJ6KxygRmGhUSiCFIvqy4PgCRN774KTzpCoQlQ%252BdKg7Z7FtlF8o%252F6Klenp8KMk2hD0KSqGjJBAMIGqwiXQNNW6jLZVgzArkbiKdtUoe95RHflykHGTOevFwDSzOgKsY0kEdr3leMFXzbMUyEk0719rCaewKe11ptTk6TtwuwAkG%252Bz294qk67IL5rQ1uP25n1fOngh0GFNHRI5lEs2lJfsh0PZDABzyVRZYVvTVb5f1eneeM86HK%252Bp0MsVUziwFsKAlnPI9ZEfP%252BMmUiZyLjSd4vvpNofonqg7bnCm7lujqLUHxeLufx%252FNtiSaLntyo7AbkUJ050%252F76x24vhrSYyvlHKcRH9n%252BhH9L2N6zV97biz6dwZLX9FlTHu9c4rCKokwbeKRPfONxD%252B7TRN0tOL7mgnqVANaFPVtVeIhI4v3L%252FvdvwH%26RelayState%3D4ef7c7ad-ccae-4061-8cb7-8436c018fab9 UptimeTS: 83.24744 UtilityProcessStatus: Running Vendor: Mozilla Version: 143.0.1 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AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Asked by sward4 2 สัปดาห์ก่อน

Last reply by Paul 1 สัปดาห์ก่อน

repeated need to ask firefox to be my default. Why?

Why do I have to keep signing up with you? What causes this? I"m happy with your service yet periodically, I keep getting transferred to Windows because Mozilla is not r… (อ่านเพิ่มเติม)

Why do I have to keep signing up with you? What causes this? I"m happy with your service yet periodically, I keep getting transferred to Windows because Mozilla is not responding when I attempt to log on. Then it is necessary to go through the whole process of signing up again. Please bear in mind I am not computer literate. Thank you.

Asked by anne3906 1 สัปดาห์ก่อน

Last reply by Paul 1 สัปดาห์ก่อน

Browser suddenly crashing when opening Slack

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliab… (อ่านเพิ่มเติม)

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

Asked by Jared 3 สัปดาห์ก่อน

Last reply by Denys 1 สัปดาห์ก่อน

File Upload Window Crashes Firefox (current version) Win 11

Hello, I have ran into issues with the file upload window in firefox locking the program. I am not quite sure if I have tried uploading anything since the last update a f… (อ่านเพิ่มเติม)

Hello, I have ran into issues with the file upload window in firefox locking the program. I am not quite sure if I have tried uploading anything since the last update a few days ago, but it happens regardless of the website I use. It basically just freezes up as soon as it opens the file explorer window. I tried on chrome with no issues so it doesn't seem to be a windows thing as far as I can tell. I restarted my pc to see if that would help, but with no luck. I opened up task manager when this was happening to check what was going on and firefox seemed to be stuck using almost all the ram on my system 15.7 out of 16gb.

Anyone have this issue occurring in the last few days? Any thoughts on how to fix?

Thanks for any help

Asked by whadawookie 2 สัปดาห์ก่อน

Last reply by jonzn4SUSE 2 สัปดาห์ก่อน

Firefox in Windows shows multiple 'instances' in Task Manager and often says 'not closed properly'

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been open… (อ่านเพิ่มเติม)

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been opened. I'm not techie, and need clear advice. Can anyone help please? Hugh, UK

Asked by mail1554 4 สัปดาห์ก่อน

Last reply by jonzn4SUSE 2 สัปดาห์ก่อน

Amazon help

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to … (อ่านเพิ่มเติม)

When I login to amazon, it asks my user name (normal), then asks my password (normal), then when it sends a code to my phone, it freezes the entire browser and I have to force quit Firefox. Been happening a week, I've cleared history, run several programs (Malwarebytes and CCleaner-with normal results) and restarted my computer (Macbook Air running Sequoia 15.6.1). Any fix for this?

Asked by garrisonmt 2 สัปดาห์ก่อน

Last reply by Vexi 2 สัปดาห์ก่อน

all tabs crashed

Today when it was very important I ha access to my patient portals, FF decided to crash all tabs. What was the reason for that? I had to spend 30 minutes trying to get ba… (อ่านเพิ่มเติม)

Today when it was very important I ha access to my patient portals, FF decided to crash all tabs. What was the reason for that? I had to spend 30 minutes trying to get back on line while I am attending to a sick patient here at home. FF also wants to update in the middle of the day but I am never notified of it. Instead everything locks up and I have no clue why. I hope you can do something about that! Like maybe let me know that FF needs updating before it locks up, crashes, etc.

Asked by Deerfield Crew 2 สัปดาห์ก่อน

Last reply by Paul 2 สัปดาห์ก่อน

Crashing.

Weather I am accessing my account or trying to play any game I am getting a message---part of Firefox is crashing. How can this be fixed Thanks. Augustine Samuels [edited… (อ่านเพิ่มเติม)

Weather I am accessing my account or trying to play any game I am getting a message---part of Firefox is crashing. How can this be fixed Thanks. Augustine Samuels [edited email from public]

Asked by Augustine Samuels 3 สัปดาห์ก่อน

Last reply by Paul 3 สัปดาห์ก่อน

Firefox Constantly Crashing

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs cr… (อ่านเพิ่มเติม)

Asked by berylvanness 1 เดือนก่อน

Last reply by jonzn4SUSE 3 สัปดาห์ก่อน

Tabs keep crashing

Issue started a few month ago, tabs crashing 10+ times each day. All my crash reports says "EXCEPTION_ACCESS_VIOLATION_READ" but i dont know what is causing it, happens … (อ่านเพิ่มเติม)

Asked by Bertram 1 เดือนก่อน

Last reply by TyDraniu 1 เดือนก่อน

Version 142

Since "upgrading" to Ver 142 and have Firefox open my Mac is continuously shutting restarting then after a few minutes it goes into same routine.

Asked by alankelly100750 1 เดือนก่อน

Last reply by Paul 1 เดือนก่อน

Forced quit clears all cookies and logs out of all sites in Firefox

When I close a video site tab, Firefox freezes and becomes unresponsive. After restarting Firefox from a force quit, I sometimes see a message like: “Bookmarks may not be… (อ่านเพิ่มเติม)

When I close a video site tab, Firefox freezes and becomes unresponsive. After restarting Firefox from a force quit, I sometimes see a message like: “Bookmarks may not be visible or things may not look normal. Another instance of Firefox is running.” (I don’t remember the exact wording.) In that case, my bookmarks look like they are missing. If I close Firefox again and restart it, the bookmarks reappear, but I am logged out of every site and have to add all my accounts again from the beginning.

This means I have to log back into every single account again, like YouTube and others, which is very inconvenient.

I’ve been using Firefox for over 10 years, and I’ve never experienced this problem before. It doesn’t happen all the time, but it occurs periodically — sometimes every few days, sometimes every few weeks. This never used to happen in the past.

Please, I really need help with this issue. If I back up my cookies beforehand, would restoring them after such a crash bring everything back to normal?

Asked by 0216275 1 เดือนก่อน

Last reply by jscher2000 - Support Volunteer 1 เดือนก่อน

Firefox crashing when switching input language

Hello, I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash im… (อ่านเพิ่มเติม)

Hello,

I've been having this problem recently on Windows 11 with Firefox, where switching my input language to japanese (ALT + SHIFT keys) causes the browser to crash immediately. This happens about half to one third of the times I do it. It didn't happen before and I'm rather confused.

Searching on Google brought up a few similar experiences, such as this one, but the suggested fix (switching intl.tsf.enable to false on the about:config page) didn't work for me.

Any help is appreciated! Thank you very much in advance 😊

Asked by Dewon 1 เดือนก่อน

Last reply by Paul 1 เดือนก่อน

Firefox (upto date) constantly crashing

Hi, I have a problem of the upto date version of firefox (X64) constantly crashing on Windows 11, 64 bit some time it only stays up & running for just a matter of min… (อ่านเพิ่มเติม)

Hi, I have a problem of the upto date version of firefox (X64) constantly crashing on Windows 11, 64 bit some time it only stays up & running for just a matter of minutes before closing without warning I can't work out what is causing it, I don't know if it saves a loading log file, updated several times but no noticeable change, still doing it at random.

yours

Ian

Asked by Ian 2 เดือนก่อน

Last reply by Paul 2 เดือนก่อน

Firefox crashes randomly after Win 11 upgrade

I just today upgraded to Windows 11 using the save apps and files option. Now I notice several times that Firefox occasionally crashes to a white, then black screen which… (อ่านเพิ่มเติม)

I just today upgraded to Windows 11 using the save apps and files option. Now I notice several times that Firefox occasionally crashes to a white, then black screen which requires me to log back into my windows account. Is this a known issue?

Asked by airwilly 2 เดือนก่อน

Last reply by Paul 2 เดือนก่อน

My Firefox crashes all the time.

Why does firefox crash all the time. I can't even get on espn or msn.com. I used to be one of the biggest supporters of firefox Not anymore, it is a horrible useless b… (อ่านเพิ่มเติม)

Why does firefox crash all the time. I can't even get on espn or msn.com. I used to be one of the biggest supporters of firefox Not anymore, it is a horrible useless browser now.

Asked by skinnyd13_0 2 เดือนก่อน

Last reply by Paul 2 เดือนก่อน