Dear Support Team,

I hope this message finds you well.

I am writing to bring to your attention an unusual issue I have been experiencing with the Firefox browser. Each time I close Firefox, I am required to log in again to the "Bale" messenger upon reopening the browser, as my login credentials are not retained for future sessions.

I would like to highlight the following points for your consideration:

1. This issue is specific to the Bale messenger and does not occur on other websites. 2. The problem persists across all of my devices, including my work computer, home PC, and laptop. 3. The issue does not arise when I am not logged into my Firefox account. In fact, Bale messenger works perfectly on my friends' Firefox browsers, where there is no need for repeated logins after closing the browser.

4. I have already reviewed the "Cookies and Site Data" settings (see the attached image).

I would greatly appreciate your guidance on how to resolve this issue at your earliest convenience.

Thank you for your time and support.

Best regards, Mostafa

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to reddit to see if this was a bug affecting everyone anddd that also did not work. So, basically half of the websites that i use do not work right now and i can't figure out why. Everything was fine till yestderday and i havent changed any settings. Also, Wifi speed is not the problem here as i opened up ms edge and everything works.

Please help! Here's a reference image of how websites look ( imgur ) Funnily enough, imgur also did not work of mozilla.

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with windows 7 pro 64 bit.

Hi! I'm developing a web extension. I managed to install it via about:debugging "temporary extensions", and I can see the extension icon under the "puzzle button" in the toolbar.

I now want to pin it to the toolbar, it will save me a click when I'm trying to test things live.

When I click the puzzle button, there is no "pin to toolbar" option for the temporary extension, although I can see it for the extensions installed from the marketplace.

Is there a way to allow pinning for the extensions installed for debugging? Maybe an option in "about:config"?

Thank you!

Hi there - I cannot connect to internet wifi (?) and it has the symbol with the exclamation mark. I am currently connecting to my mobile to use the internet. It's kind of weird? this message will probably go through - even stranger!!! so I can bring up the firefosx page but then not connect to a regular website. pleeeeeeeease help??? thank you!

Favicons seem to be a problem for Firefox, at least on Linux Operating Systems. On multiple distros favicons simply don't show, while they may on Windows. Not trying to dig, but shouldn't this be a pretty basic feature that's expected for a browser no matter what OS is used? Even searching at the forums here for favicons reveals 222 potential threads - one would think that the sheer volume of reports issued for them not functioning correctly would prompt a unified remediation effort. Don't get me wrong, I love Firefox - have used it for decades now across a multitude of OS's - and favicons always used to display properly. Googling this issue will reveal several recommendations of 3rd party addons and tweaks. Can we make favicons just work (again?)

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

Ed - Thanks for that thread. Since I posted my question originally (and can't find where just now) I did try one add-on called STOP AUTO RELOAD by kgersen and I'm trying that. I couldn't understand how to add the particular address I wanted to use it on, but it's helping on FB without having entered FB's addy. Most of the time it stops the refresh. If I leave it too long tho, when I come back it does refresh, but at least it isn't refreshing while I'm trying to read it. The annoying blue label "refresh" still comes on my page, but I ignore it.

Stacy

I receive a daily email from the Toronto Star with brief summaries of current news stories. The summaries include a link that opens the complete article in Firefox (or other browsers).

When I open the full article in Firefox, the article stops at an advertisement (which does not display). The ad includes the wording "Story continues below", but it does not; instead it goes to the end of the article.

When I open the same article in Chrome, the article opens properly.

I am attaching screen shots of the two browsers. I tried manually collecting the Data as well, but it extends to 80 p. I can save it in Word, then convert to a PDF file in Adobe Acrobat, but I cannot convert the file to a .JPEG and attach it. I am happy to send a copy of the Word file; just ask

Dear colleagues:

I have made a page with a stack of z-indexed .heic images. The viewer clicks (jQuery) on the top image to reveal the next.

The page is local, not online. I'm on a Mac mini 2018, OS Ventura 13.6.1, Firefox 13.0.

Safari renders the operation correctly. Firefox fails to load the .heic images. Chrome also fails to load the images.

Any suggestions welcome. My 83yo brain sometimes misses things. cheers Chris

Hello support.

We have a job that runs every hour pinging a service. From 28th of August each hour we recieve several error emails.

Every querry that is re run completes normally. We can not figure out what the issue is.

We have checked everything on our side.

I have captured tcpdump on the server and found this in wireshark.

[1 bytes missing in capture file].GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

GET http://detectportal.firefox.com/canonical.html HTTP/1.1 Host: detectportal.firefox.com User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/116.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate Cache-Control: no-cache Pragma: no-cache Connection: keep-alive

HTTP/1.1 403 Forbidden Mime-Version: 1.0 Date: Thu, 12 Sep 2024 11:39:24 CEST Content-Type: text/html Connection: keep-alive Proxy-Connection: keep-alive Content-Length: 2346

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Notification: Policy: URL Filtering</title> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; font-size: 14px; color:#333333; background-color: #ffffff; } h1 { font-size: 18px; font-weight: bold; text-decoration: none; padding-top: 0px; color: #2970A6; } a:link { color: #2970A6; text-decoration: none; } a:hover { color: #2970A6; text-decoration: underline; } p.buttonlink { margin-bottom: 24px; } .copyright { font-size: 12px; color: #666666; margin: 5px 5px 0px 30px; } .details { font-size: 14px; color: #969696; border: none; padding: 20px 20px 20px 20px; margin: 0px 10px 10px 35px; } .shadow { border: 3px solid #9f9f9f; padding: 10px 25px 10px 25px; margin: 10px 35px 0px 30px; background-color: #ffffff; width: 600px; -moz-box-shadow: 3px 3px 3px #cccccc; -webkit-box-shadow: 3px 3px 3px #cccccc; box-shadow: 3px 3px 3px #cccccc; /* For IE 8 */ -ms-filter: "progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc')"; /* For IE 5.5 - 7 */ filter: progid:DXImageTransform.Microsoft.Shadow(Strength=5, Direction=135, Color='cccccc'); } .logo { border: none; margin: 5px 5px 0px 30px; } </style>

What is the cause of this? And how can we prevent it.

Thank you in advance.

KR, Nikola