i can't open firefox

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome.… (อ่านเพิ่มเติม)

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome. However, when I tried to log in, the app suddenly force closed and could no longer be opened. So, I switched to Firefox. Everything was running fine. But now (06/26/2025), while I was using Firefox, it suddenly force closed (this is the first time it has force closed on me). I clicked twice on the desktop but it also didn't work, I'm confused about what to do, I absolutely don't want to use Microsoft Edge. When I tried to spam the Firefox icon on the taskbar while opening the task manager, crashhelper.exe suddenly appeared many times, I tried to delete those exe files but it had no effect, so I restored them back to their directory. I'm really confused whether my laptop is broken or if there's a bug in the Windows software? So that's it and thank you.

Asked by Hikari Yuzuki 2 วันก่อน

Last reply by Paul 9 ชั่วโมงก่อน

add on diffrent ai to chat

Add on difrent type of chat ai to help the user in each section that they looking to get help from. It could be wrighting an email to plan a holiday or shooping trip to l… (อ่านเพิ่มเติม)

Add on difrent type of chat ai to help the user in each section that they looking to get help from. It could be wrighting an email to plan a holiday or shooping trip to little drive after dinner ext

Asked by Jasbir Singh 9 ชั่วโมงก่อน

Last reply by Paul 9 ชั่วโมงก่อน

Mozilla not working for many sites

When I try to do certain functions, filling out a form for an organization, accessing my account with Blick Art Supplies, Paying estimated taxes with the state of Michiga… (อ่านเพิ่มเติม)

When I try to do certain functions, filling out a form for an organization, accessing my account with Blick Art Supplies, Paying estimated taxes with the state of Michigan, none of them work on Mozilla, but if I go to Chrome, all of them work fine.

Asked by dennishgordon 9 ชั่วโมงก่อน

Last reply by zohaib.digitalmarketingservice 9 ชั่วโมงก่อน

How to disable this suggestion box in Firefox

How do I remove this annoying box? And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google a… (อ่านเพิ่มเติม)

How do I remove this annoying box?

And before anyone ask that is not visual glitch, I just censor the text it save, because it is saving my recovery code for my Google account 💀

Anyway how to disable that annoying box? And for good

Asked by MrMeme 12 ชั่วโมงก่อน

Last reply by Paul 9 ชั่วโมงก่อน

My copy of Firefox portable does not update to latest version

Dear Mozilla, Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, ev… (อ่านเพิ่มเติม)

Dear Mozilla,

Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, even though it keeps telling me it has updated to the latest version. Puzzled by this. Can you please advise me on this problem?

Marek Wesolowski

Asked by MAREK_WES 10 ชั่วโมงก่อน

Last reply by Paul 9 ชั่วโมงก่อน

stop updates

how do i completely stop updates? or at least until i restart the browser, not the browser making me restart it. i have it set to "Check for updates but let you choose to… (อ่านเพิ่มเติม)

how do i completely stop updates? or at least until i restart the browser, not the browser making me restart it. i have it set to "Check for updates but let you choose to install them", but its not really a choice if im forced to press the button to continue browsing...

it happens twice a day that firefox prevents me browsing and makes me wait 30 seconds for it to update after clicking the "restart firefox and update" button. very frustrating.

Asked by ridai.nova 10 ชั่วโมงก่อน

Last reply by Agent virtuel 9 ชั่วโมงก่อน

firefox momentarily shows cookie preference

firefox momentarily shows cookie preference, then the dialog box disappears. If I enter trouble shoot mode then the popup box appears long enough for me to accept cookie… (อ่านเพิ่มเติม)

firefox momentarily shows cookie preference, then the dialog box disappears.

If I enter trouble shoot mode then the popup box appears long enough for me to accept cookies, but given the momentary popup sometimes is so fast you miss it, I have no idea if that is the cause of some sites not working.

Asked by mj.ward 13 ชั่วโมงก่อน

Last reply by TyDraniu 10 ชั่วโมงก่อน

Why can't I connect to Wikipedia.org?

Instead I get screen that says: Secure Connection Failed An error occurred during a connection to www.wikipedia.org. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RES… (อ่านเพิ่มเติม)

Instead I get screen that says:


Secure Connection Failed

An error occurred during a connection to www.wikipedia.org. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Pablo Calderon 13 ชั่วโมงก่อน

Last reply by Paul 11 ชั่วโมงก่อน

https:// does not appear on the URL line

I notice with latest firefox updates the https:// is missing from the URL line. When I login to secure sites (ie banking), no https://. I've toggle and play with the ht… (อ่านเพิ่มเติม)

I notice with latest firefox updates the https:// is missing from the URL line. When I login to secure sites (ie banking), no https://. I've toggle and play with the http and dns settings. Is this a new feature or should i start changing my passwords? Thanks.

Asked by echin1 1 วันก่อน

Last reply by Agent virtuel 13 ชั่วโมงก่อน

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (อ่านเพิ่มเติม)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Asked by N S 2 วันก่อน

Last reply by Ed 13 ชั่วโมงก่อน

Change in context menu alignment starting 140.0

Prior to FF140 the context menu button labels left placeholders on the left that aligned the labels with extension buttons. Currently the labels moved to the left edge, w… (อ่านเพิ่มเติม)

Prior to FF140 the context menu button labels left placeholders on the left that aligned the labels with extension buttons. Currently the labels moved to the left edge, which is a bit annoying after them being in the same place for years.

Was this a planned change or is this a bug I should report to bugzilla?

Curiously, if there is at least one item with a checkbox (e.g. this textbox) all items return to their old alignment. I find that even more distracting.

Asked by Grad 23 ชั่วโมงก่อน

Last reply by Ed 13 ชั่วโมงก่อน

FireFox crashes sometimes when playing Amzon Prime Movies with no crash report nor anything in about:crashes

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option… (อ่านเพิ่มเติม)

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Asked by Steve7233 18 ชั่วโมงก่อน

Last reply by jonzn4SUSE 18 ชั่วโมงก่อน

Mouse cursor is huge since recent update (Linux)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly… (อ่านเพิ่มเติม)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly blurry (as though the image is scaled up) in Firefox and nowhere else. The size is visually annoying, and occasionally difficult to know exactly where I'm clicking (trying to move the caret in a text box for example). It also appears to be a different style from the main desktop cursor, the shape and color are ever so slightly different, but this may already have been the case and I simply didn't notice because of the previously small size. Firefox doesn't have its own built in cursor settings that I can find, nor obey the system cursor settings. I have a high DPI display so perhaps it is being over-compensated for? e.g. both the system and Firefox are scaling the cursor up, assuming the other hasn't done it already, resulting in a cursor that's too big.

Asked by joxenhandler 1 วันก่อน

Last reply by jonzn4SUSE 20 ชั่วโมงก่อน

Why is firefox purplously making their browser worse?

You used to be able to set Contrast Control to not override other websites now you can't. What moron made this stupid ass decision that just degrades the quality of a onc… (อ่านเพิ่มเติม)

You used to be able to set Contrast Control to not override other websites now you can't. What moron made this stupid ass decision that just degrades the quality of a once good browser?

Asked by allay atlas 1 วันก่อน

Last reply by jscher2000 - Support Volunteer 21 ชั่วโมงก่อน

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (อ่านเพิ่มเติม)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 5 เดือนก่อน

Last reply by jscher2000 - Support Volunteer 1 วันก่อน