Firefox Community Forum

Hi Firefox Support Team, I have been using Firefox Sync for almost 5 years without any issues. Every time I reset my PC, I simply log into my Firefox Account, and all my saved passwords, bookmarks, and sync data restore automatically. However, after my latest PC reset, I logged into my usual Firefox account, but none of my saved passwords or bookmarks were restored. The sync seems completely empty. I did not reset or change my account password before or after this process. Could you please check if my account data is still stored on the Sync servers, or help me understand if there was any server-side glitch during the sync fetching process? This account contains critical passwords collected over the last 5 years. Account Email: sakibshovon62@gmail.com

For the last few months Firefox has been deleting saved user names and passwords, deleted dozens of book marks and inactivating links, all without known permissions.... (me telling it to) any ideas why this is happening? I reload some of the bookmarks and they get deactivated. I am at a loss and very frustrated.

Initially used my phone camera to sync, then tried to find where to scan within the app. Have now lost app function and can’t find where to scan in order to sync after updating my email address.

I'm using Mozilla Flatpak 158.0.1 on Bazzite. My user profile is stored in a non-standard path that I granted access to Firefox with Flatseal.

Everything works fine, I can even access the synchronized tabs from my other computers using the "Show tabs from other devices" menu button, but for some reason the very same functionality in the side-panel is broken (see screenshot).

Sometimes it works, sometimes it doesn't. I have no idea why.

I have logged in my firefox account from several months and my sync also on. Now I reset my PC and reinstall the firefox and also logged in with same account, but I can's recover the synced bookmarks and history. Please help me as soon as possible.

Had to change primary email to regain access (can't remember if I had to add or just swap primary and secondary) So I was able to restore bookmarks from a cloud copy backup. But now I can't login using the old primary email profile to sync passwords. Logging in says 'Must use primary email' but it doesn't have any passwords

Should I back up locally then swap primary email or is there another way?

Folks,

Not sure if this extension is deprecated (last update was 6 years ago (Sep 17, 2020) 🤦🏽♂) but I wanted to know if this official extension is supposed to have sync support. Notepad is a simple little tool that is very valuable for its "basicness" (like stickies on mac, or note pads on windows). While the extension works locally, it seems not to be included in the suite of sync options currently offered under settings. At the moment, any notes taken on various computers using the same profile do not sync.

https://addons.mozilla.org/en-US/firefox/addon/notes-by-firefox/

Thx all!

Recently I am facing this weird issue where every time I open FireFox, all my previous tabs are gone and it starts with a fresh window.

This happens even after the Account Syncing is turned ON under "Accounts And Sync" and "Open previous windows and tabs" is checked under the "Home and Startup" settings.

Hope someone can help me out as it is very frustrating to open the same tabs again and again!

System: Windows 10/11 x64, Firefox 158.0

Issue: I cannot sync my bookmarks. The sync log shows that the Firefox Accounts API works fine (api.accounts.firefox.com returns 200), but the request to the Sync token server times out.

Error in log: GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398862 - NS_ERROR_NET_TIMEOUT TokenServerClientNetworkError Status.login: error.login.reason.network

What I need help with: Could this be caused by a firewall, proxy, or VPN blocking token.services.mozilla.com? What domains/ports should I whitelist for Firefox Sync to work properly? How can I test connectivity to the token server from Windows? Any help is appreciated.

Sync log shows that Firefox account profile login succeeds, but sync token request fails. Log snippet: Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok Sync.Status DEBUG Status.service: error.login.failed => error.login.failed

It can get cached OAuth token and request profile from profile.accounts.firefox.com successfully, but failed when requesting sync token from https://token.services.mozilla.com/1.0/sync/1.5 Browser UI shows I am logged into Mozilla account normally, but sync service cannot start.

i have 4 computers and 1 Apple phone that all have Firefox installed. I used to be able to sync all of them with no problem but now it seems it has become extremely difficult and I can't seem to be able to do it as easy any more. My main computer gives me a QR code to scan on my mobile phone but the directions are not clear as to whether I should use my QR reader app or my mobile phone camera. i have not been able to sync my devices because I am having issues signing into my Firefox app on my mobile device. i am just about ready to scrap Firefox on all my devices and start using another browser as it's gotten more difficult to use Firefox. And I would like my old layout for my Windows 11 computer. i do not like the new layout.

When I scan the QR code to connect the phone to the computer to sync the bookmarks etc, the next screen asks for an authenticator code- I don't know which authenticator app I need to use for this step in the process

I have firefox on my home computer, and I finally got the school to allow me to use firefox on the school computer, but when I signed in with the same account, and turned on sync, nothing has changed. All the bookmarks and extensions and stuff is all still the same thing. I even pressed the sync now button, and still nothing happens. Am I doing this wrong? Does anyone know things I should check?

Firefox is continuously uploading or backing up then deleting it and then backing it up again over and over I am on a metered connection this is destroying me please help