ฟอรั่มสนับสนุนของ ผลิตภัณฑ์ทั้งหมด

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

I'm at a loss, and I'm being bounced around by a ping pong by Comcast and Optimum. Let me state some facts. 1. The error I'm reporting here, I have NEVER EVER seen before. 2. I have 2 email comcast email addresses, they have worked with Thunderbird for over 15 years- no issues. 3. Optimum is my ISP for the past 5 yrs- no issues like this. I don't have an email address w/them. Seems they don't provide them anymore I was told by their rep!

Earlier last week I noticed I was not receiving emails at all from on my iPhone. I use the iPhone Mail application for email.

I opened Tbird this morning and saw this WEIRD message for both comcast email addresses.

Sending of password for user xxx@comcast.net did not succeed. Mail server mail.comcast.net responded: [AUTH] Temporarily blacklisted IP Address - try again later

Then the following window in Tbird appears both accounts each.

Login to server mail.comcast.net with username xxx@comcast.net failed Retry, Enter New Password, Cancel

No idea what the above blacklist error means.

I called Comcast. We checked/reset the passwords on the accounts in the comcast webmail, I changed them in Thunderbird. I checked both inboxes, and there were over 40 emails I never received in Tbird, nor on my phone, inside Comast's webmail.

Using comcast webmail on my PC, I am able to send emails to myself from both accounts, and reply. My friends are able to send me emails to both accounts. However I can only see the emails on my phone, NOT in Thunderbird.

Here's the more weird part.

My primary comcast (#1) email address on my phone works ONLY when I'm using my cellular data. If I connect to my ISPs router, I cannot send/receive email at all from comcast, and using Apple's mail app, I cannot send email using the gmail account that I have in Mail also. The gmail is independent from comcast.

If I disconnect from Optimum WiFi router, then the following works: 1. Gmail- can send/receive email 2. Comcast email #1 (Primary)- can send and receive emails from/to anyone 3. Comcast email #2- can only receive email, it cannot send at all.

When connected to my WiFi both comcasts read same error in Mail app with "Cannot Get Mail, xxx is currently unavailable"

And no matter what I do- Thunderbird continues to give me the above error and nothing can be sent OR received in Thunderbird.

I have no idea where to go on this one.

Thanks in advance.

Hi, I seem to be having trouble syncing. I have an account which has 25 years' worth of emails on it, organised into folders. I reorganised the folders, and now on thunderbird they appear empty even though webmail shows them to contain emails.

I have tried going offline and downloading messages, changing my password, restarting, and clearing the startup cache.

How do I fix this, please?

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

I have added many add-ons, some of them are visible in the screenshot. But i can't pin them to the toolbar. And therefore not able to use them. For some reason only three of them are visible when i click the plugin button in the toolbar and only one of them namely 'ublock origin' is pinned by default. I have tried many things but still not able to pin any plugin

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Hi! I am experiencing feedback when I am on a desktop browser version of Discord. This doesn't happen on Chrome and I'm not sure if there is some setting that I need to adjust on Firefox? I have the same settings in my Discord as I do on Chrome.

Dell Inspiron came with OS on a small C: & data on a massive D:. I assumed the Dell-guided migration took care of moving everything necessary to D: ...NOT!!! When C: filled up with data, I was trying to move Thunderbird TB) data to D: & somehow deleted thunderbird.exe. I realized my error when the systray icons for TB, Firefox, & Microsoft Edge responded "Can't open this item." I then accidentally clicked "Y" to "...Delete this item"? When I went to download a new copy of TB, it presented the new user screen. From previous research, I found my profile file and copied it to both C: & D: with a new name to have extra copies. So I have 3 requests 1) What is the safest method for getting TB back? 2) Once that is done, how do I get thunderbird to maintain everything I need on the D: drive? 3) Firefox now works, but all my bookmarks, extensions, etc. are now gone. If that issue is appropriately part of the solution for the above requests, please help me with that as well. I will appreciate your help! Ken Cawthorne

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All Folders' list, but not in the Unified folders list. If I kill TB and restart, then it's back. I have no idea what ops might cause it to vanish. Any idea what's causing it to vanish or what I can look at?

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix that but it's been a while and nothing has come, i was sure to test this on another computer and it didn't worked as well so i'm pretty sure firefox has some problems, i mainly use a drawing tablet because i don't have a mouse, so navigating is a bit hard without the usual middle click nagivation(i'm not sure if there is an actual name to that), please help

Hi all. I cannot seem to add my school email to Thunderbird. I love the platform so it would be great if I could figure this out.

My email address ends in @hws.edu. It seems to be run through Microsoft, but the 2 factor authentication takes you to their own https://sso.hws.edu/...

I have tried adding, just the email (and it says that the configuration isn't recognized by Mozilla's ISP), and then also just putting in the password (where it says, authentication failed either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login or without the domain.) I don't know what\how the "Your login ex: YOURDOMAIN\yourusername" works.

I have no idea how to do manual configuration but would be willing to try. 

Any help would be appreciated

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation.

I used the Ubuntu Snap store to install Firefox and put my old profile in -- this is the one that I was using on my previous Ubuntu 24.04 installation just a couple days ago -- and everything seems fine, but I do see this error message:

[ERROR error_support::handling] suggest-unexpected: Error opening database: Incompatible database version: 18

It gets printed when I type things in the search bar, so it seems related to some sqlite database related to history and autocompletion.

Is there a way to fix this? I'm fine with just deleting it, so long as the other parts of the profile remain.

(This is a strange error, since after all I was using the exact same setup -- Firefox on Ubuntu 24.04, installed via snap -- just a couple days ago, and it was, as far as I know, up-to-date.)

Pop ups in Firefox sometimes disallow use of the keyboard. Is this a bug or a settings issue? See here: https://share.icloud.com/photos/07cM4-NZ1Ox2NEA8axnIgbWEg

Hi, This is a clarification of a message the I sent several minutes ago. In that message, I may have stated that I was having a problem with forwarded messages using Firefox. Of course, I meant to say that I was forwarding email messages using Thunderbird.

I will restate the problem.

I am using Thunderbird 115.11.0esr (64-bit) on a Mac Mini M2 Pro running Sonoma 14.5.

When I forward an email message, multiple lines of HTML text is prepended to the message to be forwarded. I have attached a screenshot of a message with the first two lines of HTML text in a message to be forwarded.

How do I change this behavior so that the HTML text is not prepended with the forwarded message?

thanks for your help and I apologize for any confusion with my first post.

Recently I have been having an issue where all new incoming message to my primary email account will also end up in the inbox of my secondary email account. So basically, when I open Thunderbird and say 45 new messages appear in the inbox of my primary account (myname1@provider.com) those same 45 messages will also end up in the inbox of my secondary account(myname2@provider.com), even thought the messages were only addressed to the primary account. I checked to see if this was an issue with my internet provider, but when I check messages on their webmail, it only ends up in the correct account. Thanks for your help.