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Firefox would not start & instructions followed toasted all my links

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Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll.

The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks.

I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete.

I then reinstalled Firefox.

I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings.

It will take me months to recover if I can even find those sites again....

I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before.

Now if you know a way that I can recover all my bookmarks, I will reconsider.

Bry

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll. The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks. I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete. I then reinstalled Firefox. I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings. It will take me months to recover if I can even find those sites again.... I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before. Now if you know a way that I can recover all my bookmarks, I will reconsider. Bry

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