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Steps for resetting Firefox

{for winxp} #At the top of the Firefox window, click the {menu Help} menu and select {menu Troubleshooting Information}. #:[[Image:Reset Firefox 1 - WinXP]] #Click the {button Reset Firefox{for fx21}…{/for}} button in the upper-right corner of the Troubleshooting Information page. #:[[Image:Reset Firefox 2 - WinXP]] #To continue, click {button Reset Firefox} in the confirmation window that opens. #Firefox will close and be reset. When it's done, a window will list the information that was imported. Click {button Finish} and Firefox will open. {/for} {for win7,win8} #At the top of the Firefox window, click the {button Firefox} button, go over to the {menu Help} sub-menu<br> and select {menu Troubleshooting Information}. #:[[Image:Troubleshooting info - win]] #Click the {button Reset Firefox{for fx21}…{/for}} button in the upper-right corner of the Troubleshooting Information page. #:[[Image:Reset Firefox - Win - 1]] #To continue, click {button Reset Firefox} in the confirmation window that opens. #Firefox will close and be reset. When it's done, a window will list the information that was imported. Click {button Finish} and Firefox will open. {/for} {for mac} #On the menu bar, click the {menu Help} menu and select {menu Troubleshooting Information}.<br><br> #:[[Image:Troubleshooting info - mac]] #Click the {button Reset Firefox{for fx21}…{/for}} button in the upper-right corner of the Troubleshooting Information page. #:[[Image:Reset Firefox - Mac - 1]] #To continue, click {button Reset Firefox} in the confirmation sheet that slides down. #Firefox will close and be reset. When it's done, a window will list the information that was imported. Click {button Done} and Firefox will open. {/for} {for linux} #At the top of the Firefox window, click the {menu Help} menu and select {menu Troubleshooting Information}. #:[[Image:Troubleshooting info - lin]] #Click the {button Reset Firefox{for fx21}…{/for}} button in the upper-right corner of the Troubleshooting Information page. #:[[Image:Reset Firefox - Lin - 1]] #To continue, click {button Reset Firefox} in the confirmation window that opens. #Firefox will close and be reset. When it's done, a window will list the information that was imported. Click {button Finish} and Firefox will open. {/for}