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wireless connection

Learn how to get online via WiFi and troubleshoot if it's not working properly.

__TOC__ ==Connecting to a Wireless Network== # To connect to a wireless network, follow the steps in the [[How To Connect To Wi-Fi On Firefox OS]]. <br> {note} If you are connecting for the first time, the network is saved as a '''known network'''. You will not have to re-connect to the network if you are in range and will not have to re-enter your network password. {/note} #To connect to a known network, pull down the utility tray, known as the notification bar from the top of your screen and tap the Wifi icon in the bottom left. <br><br>[[Image:WiFi toggle on Firefox OS]] #* You are connected to a known network if it is in range. #Tap the Firefox icon to open the browser. #* The browser home screen appears if you are online. <br><br>[[Image:Browser on Firefox OS]]. ==Troubleshooting== In this section we will troubleshoot to see what is causing your issue. ===Network Connection=== One issue is because you have lost network connection or you are not in range to receive network connection. <br> A blue screen with an '''Offline mode''' error as shown below indicates that you have lost your connection. <br><br>[[Image: offline_mode_error]] <br> <br> # Open the Settings app and tap {button WiFi} to view available networks. <br> {note} '''Tip:''' Tap the WiFi switch to toggle the service, if no available networks appear.{/note} # Tap the network you want to connect to and enter the password if requested. #* The word ''Connected'' appears under the chosen network when connected. #Close the app or browser that had the blue screen by tapping and holding the home button on your device and tapping the X for that app. #Re-open the app or browser and try to re-load the page. #* The status bar at the top of your screen should show the Wifi icon with an animated indicator of the connection. The browser will also have a small progress bar at the top as the page loads. A blue screen with a '''Server not found''' error could indicate a problem with the website itself or with your browser settings. <br><br>[[Image: server_not_found_error]] <br> <br> #Check your internet connection by opening the Settings app and review the WiFi connection to ensure that a '''Connected to ''name of network'' ''' is present. #* If you aren't connected, tap the Wifi button and select an available network. #Check if you can load the website using Dynamic app search. #Swipe to the right to load the dynamic app search. #Type the name of the website into the search box that says ''Everything'' and press Enter on the keyboard. #Tap the icon for the website you want to view. #* If the website loads, you might want to clear your cookies (instructions below) and data from the browser in order to view the same website in the browser. # After clearing cache and cookies, reload the webpage. {note} If you are unable to load the website with the browser or dynamic app search, it could be a problem with the website itself. {/note} ====Clear Cache and Cookies==== #To clear your cookies and data from the browser, complete the following steps: #Open the browser and tap the tab in the upper-right. #*The sidebar opens. #Tap the gear button at the top to open the browser settings. #Tap the {button Clear cookies and private data} button. [[Template:ShareArticle|link=http://mzl.la/12RPDwX]]