థండర్బర్డ్ Community Forum

“My Spectrum email address is [redacted]@charter.net. Spectrum webmail can send and Thunderbird can't receive or send. The outgoing server is mobile.charter.net and the connection times out. I tested the connection from my computer and ports 587 and 465 both respond successfully. Thunderbird is set to No Proxy. when i tried to send today, it gave me this message, "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mobile.charter.net timed out. Try again." i contacted spectrum about this and now when i try to send, it says nothing and the message never arrives.

I have been using Thunderbird successfully for sometime and since yesterday there were no new emails in my inbox. This coincided with Thunderbird being upgraded, so I am told. So, I tested by sending an email to myself but TB kept assuming my old email address was valid (died last year) and any attempt to get in and edit my address failed because it kept thinking the old email was was still valid. So, I installed Betterbird, hoping it might work but it copied over my profile, etc and it had the same problem! I guess I could look far another email client but I want to stay with Thunderbird.

Any suggestions please. Robin

I have just used a saved email address to write an email. When I went to send it the send failed because the from account was an old account I do not use anymore.

How do I change saved email addresses so they do not use the old account.

Why would this happen.

I checked which account I was using at the time and then repeated the process with the same result. I was using my current account.

‘I can login to Orange website & read my mails: Thunderbird, using same password, gets "Authentication Failed", This on 2 accounts.’ for ‘Thunderbird’. This is a recent problem, occuring after a series of"Account blocked , due to suspicious activity"

This is the message I get when it does not go. I contacted Spectrum and they told me to check Thunderbird.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout004.msg.pkvw.co.charter.net cmsmtp 73.238.167.193 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

I have not been able to get my emails today from Charter on my desktop. Everything was working fine yesterday but nothing in coming through today. It looks like it might load, message that it is downloading 1 of 26 and then says nothing to download. I look on Charter website and there are current emails to download but Thunderbird must have a glitch. I have been on the phone with Charter twice, all the settings are correct for incoming and outgoing ports.

I have looked at the settings in Thunderbird and they are correct. I can get the emails on my iPad and iPhone with the Thunderbird app but not the desktop.

Can anyone give me some direction of where to check next?

I have been using Thunderbird for many many years. I am 70+ and the number and kind of hoops I have to jump through just to keep getting my email are getting beyond me. I recently moved my business hosting, and somehow a change was made in my original email code on Thunderbird so I was not able to do anything with it. I want it on Thunderbird BUT I live in a small rural town and can't find anyone who has been able to help me. The other email systems require a code sent to a cell phone, and although I have a simple emergency phone I do not have a smart phone so I can not receive the code. The other email systems I've tried require an email code be sent to a smart phone almost every day, and although we tried to do this with my daughter's smart phone she is frustrated with me because she has to come over and help me so often. Also, I have so-o-o-o many emails in my original account and I don't want to lose them. Can anyone help??? Does anyone there at Thunderbird work on anything like this? Is there a way to reach Thunderbird directly???

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

My emails suddenly stopped coming in. Everything was working fine until now! When I try to get emails in thunderbird, I get the message that cannot access the server, or that the system has timed out. I am using Thunderbird for my charter email accounts. I am using Windows 10 on my PC. I checked all email settings in Thunderbird and they are correct. I went to the online email with Spectrum/Charter website, and it is all there.

I need help understanding why this suddenly happened. I am using my Outlook email for this forum since I can't receive my charter emails. My outlook email on same PC is working correctly. Any help would be appreciated! Thank youm

Hi - Thunderbird has not fetched any emails from the past two days. I am running 153.1.0esr (64-bit) on Windows 10. If I remember correctly, I downloaded that version four days ago. I vaguely recall getting some message somehow that I needed the ESR. (Sorry I don't have a very good memory!) Thunderbird did fetch emails for two days after that...but I suppose it's possible that I didn't restart Tbird right away, so maybe it was still using an older version until two days ago?? My ISP is RCN/Astound. Last week, I changed my password on both the RCN webmail and on Thunderbird, and I could send and receive after that. Tonight, when I discovered that Thunderbird wasn't fetching, I also tried to send an email, but I initially received an error message. It was something like "Your message was unable to be saved" and then there was something about saving it as a draft. I've seen that message many times over the years, but I don't remember exactly what it said. Thinking it might be a password requirements issue, I changed my password again. I don't know if that mattered, but I am now able to send emails -- but I still can't fetch them. I turned off my Windows firewall and Windows real-time threat protection. That didn't help. I saw this thread https://support.mozilla.org/en-US/questions/1531863 tonight and set "network.dns.disableIPv6" to "true." That didn't help either. I would appreciate any assistance you can provide. Though I am not a expert, I am happy to provide more info if needed. Thank you in advance for your help.

Dell Desktop - Windows 10 to Lenovo Laptop Windows 11 I followed the Alternative Manual Transfer between Windows 10/11 Roaming Profile and Local Profile Now on Lenova - Mozilla will not open - Profile Missing - Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I do not know how to uninstall it or how to start over.

I have had a problem the last few months with my power/sleep settings in Windows being reset to "Never" and it appears to happen when I get Thunderbird updates. Have I done something incorrectly?

Dear Sirs,

I want to configure my email ID sundar@srikrishnalogistics.com (provided by rediffmailpro.com) in Thunderbird.

I have already tried configuring the account.

• • • • • • • • • • • email from support@rediffenterprisepro.com

To configure a Rediffmail Pro email account in Thunderbird using IMAP, use the following settings:

1. Open Thunderbird Go to Account Settings >> Account Actions >> Add Mail Account. Enter: Your Name: User's name Email Address: sundar@srikrishnalogistics.com Password: Email account password Click Configure manually.

2. Enter IMAP settings Incoming Server (IMAP) Server: imap.rediffmailpro.com Port: 993 Connection Security: SSL/TLS Authentication Method: Normal Password Username: Full email address

Outgoing Server (SMTP) Server: smtp.rediffmailpro.com Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password Username: Full email address Then click Re-test → Done.

3. Verify synchronization After configuration, Thunderbird should synchronize the mailbox folders with the Rediffmail Pro server.

Important: If the user wants all emails to remain on the server, ensure the account is configured as IMAP, not POP.

Since all the folders are visible but only a few emails are appearing in Inbox, Sent Items, and other folders, kindly check the following:

   Open Thunderbird >> Account Settings >> Server Settings and confirm that the account is configured as IMAP.
   Right-click the email account in Thunderbird and select Subscribe.
   Ensure that all required folders are selected/subscribed.
   Right-click the account and select Get Messages to initiate synchronization.
   Please allow some time for Thunderbird to complete the synchronization, especially if the mailbox contains a large number of emails.

• • • • • • • • • • • • even after doing the above problem exists

i have done the above but still problem is there. All the folders are appearing in Thunderbird, but most folders contain very few emails or no emails at all, whereas there are many more emails available in the webmail.

Kindly guide me in configuring Thunderbird properly so that all my emails and folders are synchronized correctly.

Regards, Sundar Ram

can you add an option into the program that when it cant read the local emails from the disk for some reason, then it would ask for my permission to re-download everything and/or add an option to close or restart the program?

there is some really annoying bug when the Pc is in the process of using all of the available Ram (for some reason) and when i open TB at the same time, everything gets really slow, and instead of actually pausing to figure out what is wrong, the ******** ********** ****** just starts to throw in even more work to download all of the emails again for some reason, not even giving any explanation why it wants to do it in the 1st place....................... (while the screen even just blanks out, just because there isnt enough Ram avail to display all of this *********** *****........)

Hey everyone

So I got a tough.

I can't log into my profiles....an unexpected error has occurred, Sometimes I get an error saying the file is in use.

I locked out all my profiles on my main computer.

Here is what happened...

Computer crashed while TB was running in the background. Upon restart TB wont start - Restart computer again - Nope Tried opening TB in safe mode - Nope No error.

So I do a clean install -- Uninstall using revo to remove ALL files Clean install and TB Opens... Install Profile - An unexpected error has prevented your changes from being saved. Install a different Profile - An unexpected error has prevented your changes from being saved. Delete all partent.lock files on all profiles.... Profiles all still - An unexpected error has prevented your changes from being saved.

Attempt to open same profile on ANOTHER computer and it opens. ONE profile however will not open on the other computer - says a file is in use

Tried uninstalling and reinstalling and once again...

An unexpected error has prevented your changes from being saved.

Lost

Thanks in advance

Thunderbird Message Filters Here are the problems (nothing corrected in newer versions-since forever) Each time the app is closed and reopened, or Shutdown and restarted one or more of the following has occurred : “Message Filters“-main page 1) “Run selected filters on:” (folder dropped or changed) 2) "Enabled" Marks are dropped “Filter Rules” page 1) “Move messages to:” Folders are dropped Help! rb