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So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

hi i have 2 pc's using tb , one can sign in to my outlook.com acct, but the desktop pc can not. have checked all setting etc

the working installation is on esr update channel, other on is not [so i have 2 difference tb versions]. both are updated

if anyone sees in a forum that i had email trouble recently pls note that i now have an old backup of win10 in service on the desktop pc. haven't yest found my way back to that forum to post the results of using peoples advice but they were very helpful

thanks if anyone can assist

Hello,

I am a Thunderbird user on Android and Windows 11, and I would like to know if it is possible to remove the User Agent information from the source of emails sent from Thunderbird.

I look forward to hearing from you.

Best regards,

Charles-Henri Blanchard

At least once a day I'll get a popup message that says my Earthlink password has failed and gives the option to Retry or Cancel. If I press Retry, the password works and I can download my email but the email alert sound keeps playing over and over until I have to shut down Thunderbird and relaunch it to stop it from doing that. I've had to disable incoming mail alerts. I've checked my email settings with Earthlink and they're all correct. I'm currently using version 128.12.0esr (64-bit) on Ubuntu but this has happened on multiple versions over the last few years.

Hello Everyone,

Background: Using Thunderbird for almost an year and extremely happy with the product set. I use it to access GMAIL via POP and use the settings "After the email gets downloaded to my computer, delete the GMAIL copy" (Settings attached).

My usage pattern which changed recently: Earlier, I will always download emails using Thunderbird every day and it was working perfectly. Recently I have to travel for few days and during those days I will access my GMAIL via my android mobile primarily and I download all the emails after my return.

Current Issue: Now after I return, all the mails gets downloaded, but it does not get deleted at GMail side (online). From the time I started using Thunderbird after my return, the newer emails from that time are getting downloaded and deleted but the old emails stay in GMail. Current inconvenience is it takes time to validate if all the important emails are downloaded and I cleanup the GMAIL manually and then we are all in sync. This continues until my next travel. I tried resetting the GMAIL POP settings and there is no improvement.

Any pointers or suggestions to resolve will be gladly appreciated. Thanks in advance!

I have been using Thunderbird for 20+ years and am on the latest version, but trying to eliminate what I believe to be old files from legacy versions that have been left behind. I don't want to delete anything and break Thunderbird, but wondered if these files were redundant:

abook.v2.sqlite + abook.v3.sqlite

These haven't changed since 2021 & 2022 apparently.

Also, I have a lot of address books (I find using addresses in a given address book excellent for email filters). Are abook-1.sqlite, abook-2.sqlite etc my individual address books?

If so, how can I tell which file belongs to which address book?

I also have v2 and v3 files (eg: abook-1.v2.sqlite) for most of these.

Hopefully this makes sense. Thanks in advance for any help.

Hi. When I click on the arrow to go back to previous page, nothing happens. This occurs on any website I am connected to. Any suggestions would be greatly appreciated. Alan

Hi This issue started today. When I’m in Firefox on my iphone14 and go to the search line my shortcuts and bookmarks, etc are now in the background. How can I bring everything back so that it’s all accessible when I use the search line? The only way I can access everything in the background, is by opening a new window.

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did.

But since that time I can not more use Thunderbird because it cannot set up my mailboxes on outlook and a specific national operator.

Is there an issiue in usign Thunderbord under Windows 11 ?

Tks.

Trying to report a bug in Thunderbird:

Subject: Missing message preview/snippet in Thunderbird 115 (Supernova)

Hello Thunderbird team,

I’ve been using Thunderbird 115 (Supernova) and noticed that the message list no longer shows a preview/snippet of the email body. In earlier versions, this was available as the “Message Preview Text” column, but in Supernova neither Table View nor Cards View currently display snippets.

For many users (myself included), having a one‑line preview of the message body is an important part of quickly scanning the inbox — it’s a feature Outlook and other clients provide, and it makes Thunderbird much more efficient to use.

Could you confirm if this feature is planned to return in a future release? If so, is there an estimated timeline? Even a rough idea would help us understand whether to wait for it or look for alternatives.

Thank you for all your work on Thunderbird — it’s a great project, and I appreciate the effort that goes into keeping it modern and usable.

Thamkyou. A year ago after decades of thunderbird, I was required to sign into email everytime I went to or back to email. I tried to find answers online and w/ISP. ISP said it was email problem. 2. Every year or 2, my email stops. When I call, the say it is thunderbird until I ask to verify ports. They come up with different ports. They say I need to use map instead of pop. I used pop as they first stated to use and then they wanted me to use imap. After trying ports they choose, it was ok for a while. I started out w/ assurance, name change to domain.com, then web.com and now NS. They could not find my email in th past and then stated it was on a different server. Which I think means there was a missing link. I am a user, not a programmer. I created 450 web pages with DW and was amazed they all passed online, still do. Now, with NS, email is stopped. They want me to use web mail and I do no. They stated to use outlook. I prefer thunderbird because I was told decades ago that thunderbird and Netscape were the best because they keep it simple W/O excessive links cluttering up the home. So, now my email shows that there is email commit I need the trailer on bottom of page but it does not show up. So, I did get a message earlier Wed that thunderbird rejected "imap". ISP said not their problem. I am 83, disabled vet and have tried evey combination of ports, pop, imap for days and hours with no avail. So you are right. I am an idiot. My bank, cell phone co,, utilities and others recognize me by my email. I have many directories of frequent contacts from people I have deal with. I also save trash because it is a source of records. When it works, it is great.

I removed Gmail from my Thunderbird after Gmail became unreliable. (I had Gmail coming through T-bird for many years with no hassles..). I then attempted to re-install the Gmail client in T-bird using Gmails directions. Gmail took over my Thunderbird account! I then removed the Gmail account completely... I now get a notice in Thunderbird to sign in with GOOGLE after all my T-bird imap access is done and Tbird is open. The page (Google notice) which appears asks me to sign in with Google account. I want to get rid of this annoying notice. The notice can easily be dismissed but it is really annoying when it appears every time I open T-bird. Any ideas or help much appreciated! ..Btw - I attempted to get help from Google and they dismissed my case saying it was contrary to their policy etc....!! Help!

I have recently switched computers, and since it has been a while, I can't remember the setting on the 'about:config' page that I need to change to where when I open a new browser tab, it opens at the end of my list of tabs, rather than as the next tab. Thanks!