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ఇంకా తెలుసుకోండి

Firefox Stopped running on my laptop

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
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  • చివరి సమాధానమిచ్చినది cor-el
  • ఆర్కైవ్ చేయబడింది

Firefox stopped working on my laptop, I have uninstalled and re-installed but still bringing "Mozilla crash report" At first I restarted my computer but it didn't work, then I uninstalled and re-installed but still nothing happens, when i try to open, it brings the Crash report.

please help me guys!

thanks

Firefox stopped working on my laptop, I have uninstalled and re-installed but still bringing "Mozilla crash report" At first I restarted my computer but it didn't work, then I uninstalled and re-installed but still nothing happens, when i try to open, it brings the Crash report. please help me guys! thanks

ప్రత్యుత్తరాలన్నీ (1)

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

If you can't open Firefox, see: