Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Allowed popups do not load in Firefox 4

  • 2 ప్రత్యుత్తరాలు
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Larry and Roz

more options

In Firefox 4, clicked on my credit card statement link on Chase website, and an empty window opened. In Firefox 3, my statement comes up with an option to save as PDF. Cannot do this in Firefox 4. Just get a blank. Have enabled popups for this website. Uninstalled Firefox 4 and went back to Firefox 3.611, which I am now using and the site works perfectly.

In Firefox 4, clicked on my credit card statement link on Chase website, and an empty window opened. In Firefox 3, my statement comes up with an option to save as PDF. Cannot do this in Firefox 4. Just get a blank. Have enabled popups for this website. Uninstalled Firefox 4 and went back to Firefox 3.611, which I am now using and the site works perfectly.

ప్రత్యుత్తరాలన్నీ (2)

more options

You should at least update to the latest Firefox 3.6.x version (currently 3.6.17).

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I am using Firefox 3.6.17 and the popup works. Do the instructions in your post apply to Firefox 4, which is where I am having the problem? Thanks