Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Email links when clicked causes Firefox to open many multiple tabs, unable to close any of them, in other words, crashes. Anyone else having this problem?

  • 5 ప్రత్యుత్తరాలు
  • 38 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 103 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

I cannot click on any email links on any pages. It causes Firefox to open many, many multiple tabs, which I cannot close. My only recourse is to quit Firefox and relaunch. It happens most of the time, so that in order to click an email link I must open another browser altogether.

I cannot click on any email links on any pages. It causes Firefox to open many, many multiple tabs, which I cannot close. My only recourse is to quit Firefox and relaunch. It happens most of the time, so that in order to click an email link I must open another browser altogether.

ఎంపిక చేసిన పరిష్కారం

Check the Mailto application in Firefox > Preferences > Applications

Make sure that it isn't set to the Firefox application.

See also:

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 4

ప్రత్యుత్తరాలన్నీ (5)

ఎంపిక చేసిన పరిష్కారం

Check the Mailto application in Firefox > Preferences > Applications

Make sure that it isn't set to the Firefox application.

See also:

However did that happen to get set like that? Whatever happened, that was the problem. Thanks so much.

You are my new hero, it worked.

Same problem here, but my mail application is set to "always ask", not to Firefox.

For the record, I have Windows 7.

Thoughts? Solutions?

You can look at the network.protocol-handler.external.mailto prefs on the about:config page.
If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.
You can open about: pages via the location bar like you open a website.


Did you try to delete the file mimeTypes.rdf in the Firefox Profile Folder?

See "Reset Download Actions"