Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి
Solved

Hello! I cannot access my email because there is a large advertisement "Welcom to FREEDOM."

థండర్బర్డ్ Crashing and slow performance
lisa.icenogle replied 1 రోజు క్రితం
lisa.icenogle
lisa.icenogle

Hello!

When I opened Thunderbird today, the main middle pane has an advertisement "Welcome to FREEDOM." How do I get rid of this so that I can see and open my email? I have tried several ideas that I found in the comments before I signed in to this support that asked me to sign in. I tried the suggestions, and none of them work, which is why I came here.

I have attached a screenshot of my entire Thunderbird window. I currently. have 298 emails that I cannot access.

I am currently at work, and really need to be able to access my emails.

Also, I have donated in the past, including earlier this year.

Thank you!

Hello! When I opened Thunderbird today, the main middle pane has an advertisement "Welcome to FREEDOM." How do I get rid of this so that I can see and open my email? I have tried several ideas that I found in the comments before I signed in to this support that asked me to sign in. I tried the suggestions, and none of them work, which is why I came here. I have attached a screenshot of my entire Thunderbird window. I currently. have 298 emails that I cannot access. I am currently at work, and really need to be able to access my emails. Also, I have donated in the past, including earlier this year. Thank you!
జోడించిన స్క్రీన్షాట్లు

ప్రత్యుత్తరాలన్నీ (2)

Lin
Lin
  • ఉత్తమ 10 సహాయకులు

ఎంపిక చేసిన పరిష్కారం

That's just the Start Page. Whenever you open a message, its contents will be displayed there. You have it pushed all the way up so it's obscuring the message list, but you can drag it down to see both. Press <F8> to toggle the pane between visible and hidden. You can disable the Start Page entirely in <Settings | General>

This article describes it in more detail:

https://support.mozilla.org/en-US/kb/how-disable-or-change-thunderbird-start-page

lisa.icenogle
lisa.icenogle ప్రశ్న యజమాని

Thank you! I did not realize that I had it the start page pushed all the way up. DUH! Thank you again!

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.