This is a duplicate of https://support.mozilla.org/en-US/questions/1531532 ?

Sorry, Wayne, but we disagree. This has not happened with previous TB versions in the past -- also accessing Hostinger servers to deliver mail to TB.

There are no specifics (in other responses) to point to exactly HOW do I adjust "Webmail" settings -- and who / what is "Webmail"?

Is that my hosting company, Hostinger? Is there a single agreed upon definition for "Webmail"? Is Webmail IMAP or POP? or is that needed to be known?

I would love more details and more opinions from others who have solved this issue -- or still pursue solving it.

Thanks,

Dru

"webmail" is neither pop nor imap, since your mail provider has direct access to your messages on the server.

And your provider knows nothing about Thunderbird. You're headed to a dead end. I suggest the focus be on defining the problem, which is https://support.mozilla.org/en-US/questions/1531532

"webmail" is neither pop nor imap, since your mail provider has direct access to your messages on the server.

And your provider knows nothing about Thunderbird. You're headed to a dead end. I suggest the focus be on defining the problem, which is https://support.mozilla.org/en-US/questions/1531532

Thanks, Wayne, we do agree on -- "defining the problem" -- which is NOT in prior posts -- and exactly my question(s) here -- Is "Webmail" a generic term for ANY server that "delivers" email (via IMAP or POP) to TB? So, to make our terms consistent -- I get my email delivered by a hosting company I pay to deliver email (and host websites also) - and that company is "Hostinger" -- so instead of generically saying "mail provider" (or "Webmail", maybe) can we say "Hostinger" -- likely WAY different than Google or Yahoo or others.

I'm hoping for some responses from other Hostinger (or similar hosting companies) customers and -- IF Hostinger is delivery my mail to my "junk" directory / folder == AND they know nothing of TB -- HOW (exacrly) do they do thar? AND -- how would I adjust setting on Hostinger -- to prevent that? What type of "settings" adjustment would I make on my (several) accounts at Hostinger?

Thanks,

Dru

"webmail" is typically a page hosted by your mail provider, that gives you access to your mail.

If you want information from hostinger users then you should post in their support forum.

And if I may, my perception is you are trying to suggest solutions rather than defining your problem. And your problem is that mail is going to you junk folder, correct? For example you say "I do not believe the "server" of the Hosting company (Hostinger) is moving email to my "junk" directory", the truth of which has not been established. Further, there is no AI here, so let's not go down that road.

Thanks Wayne, et al, I don't have time to deal with this problem at present -- but the problem still exists -- so do want to attempt to send -- a collaborative message -- not wanting to be contentious or escalate any conflict -- so WE all can track it down and correct it.

It's a relatively new problem of only a few months at most -- for me, anyway -- so something changed and maybe we / me(?) can un-change it or just correct it.

New info -- that might help -- Hostinger (my website / email hosting company -- IS aware of MY thunderbird. I have never used "Webmail" (more on IDing that) on Hostinger IS aware of TB -- or Hostinger Webmail is aware of my TB and listed all my directories / folders (like aviation). However their little AI bot told me this --

!Dru, Hostinger delivers all incoming emails to your mailbox, but the placement (Inbox, Junk, etc.) is determined by your email client (like Thunderbird) and its spam filters—not by Hostinger. Hostinger cannot guarantee that every email will land in your Inbox folder, as this depends on your local email application’s filtering rules. If you notice important emails being misclassified, you can mark them as "Not Junk" in Thunderbird to improve future delivery to your Inbox. Let me know if you need help with your email client settings!

So .... who is moving emails to the "junk" folder?

Also, to maybe have on the radarscope as we track this down -- my TB 115.10 is now correctly identifying some "junk" / spam -- with the little red flame icon -- but does NOT move it to the junk folder. It just stays in th inbox until I move it. Merci, Dru

Just thought I'd check-in to see if we've learned anything new for solving this frustrating time wasting problem. The problem -- for me -- still exists using TB 115.10. It still annoyingly wastes my time to mark -- as "not junk" -- normal, regular email that is somehow (magically?) transferred to my "junk" directory / folder. This happens, somehow, several times everyday. To refresh some details -- I have attempted to "TURN OFF" / shut down ALL junk filters -- so, in theory, at least my TB 115.10 is not (should not be) transferring ANY regular, ordinary rmails to my "junk" folder. I also mentioned my "hosting company" is Hostinger -- in hopes others ALSO using Hostinger might contribute Hostinger specific info -- if there existed a Hostinger / TB community (not found and suggested an "AI" support search. We've also learned that by logging in to Hostinger (WebMail ... an "app" / "program" (and yes, also a "page") supplied by the Hosting Company for reading client email on their (your) server). In logging-on to Hostinger (as suggested) I've learned that Hostinger is fully aware of ALL my TB 115.10 folders (like "aviation"). As it appears ther are no humans at Hostinger -- I chatted with a sexy friendly bot that told me Hostinger does not move any email to "Junk" folders. I've also mentioned that -- though turned off -- that the "junk filter" can correctly ID some actual junk (spam) email and -- mark it as junk -- but does not move it to the "Junk" folder. Merci, Dru