
Thunderbird is not fetching correct mail server.
I am trying to fetch incoming and outgoing sever of [mail.thehostelhotel.com] . The thunderbird is fetching https://thehostelhotel.com instead.
other emails are correctly fetching right server details.
I have tried to enter the right server details manually. however it does not connect.
please help.
ప్రత్యుత్తరాలన్నీ (2)
Please post screenshot of incoming server settings pane and one of SMTP server settings pane and we will try to assist. Thanks.
That may be incorrect, as I did a link to mail.hostelhotel.com and it redirects, as you stated, to a website. Do you have documentation on this setup? Is this a self-hosted email setup, such as through hostgator or bluehost or similar? If so, the solution may be to contact the web host for resolution.