Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

GAH! all tabs crashed.

  • 22 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 54 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cfcentaurea

more options

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!
జోడించిన స్క్రీన్షాట్లు

న cfcentaurea చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (2)

more options

You can always do a custom install and create a dedicated profile using the Profile Manager to test a specific Firefox version.

ఉపయోగపడిందా?

more options

Just wanted to share the (eventual) happy ending! A few weeks ago, I finally felt like I was ready to try and tackle it again. Here's how it worked: In the old version (112) that was working, I went to about:profiles and created a new profile WITH A NAME I COULD RECOGNIZE (rather than just the usual long incomprehensible jumble of letters & numbers). The recognizable name was key! Then I closed 112 and installed the latest ESR version. When I opened it, it had none of my data or customizations. I went back to about:profiles, selected the named profile I'd previously created, and clicked on "Set as default profile." Closed the browser and re-opened it - voila! Data & customizations restored. So far still working fine. (Fingers crossed!) Thanks to all for your suggestions!

ఉపయోగపడిందా?

  1. 1
  2. 2
ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.