Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Removing the master password fails (win10)

  • 4 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 173 వీక్షణలు
  • చివరి సమాధానమిచ్చినది old_nic
  • ఆర్కైవ్ చేయబడింది

I set a master password many years ago, and I still remember it so have no problem opening the profile which it locks. However I am fed up with typing it, because it is long and complex. I tried to change the password, but Thunderbird says unable to change Master Password. I tried unticking the Use a Master Password box, it asks for the existing master password, but although the box disappears, the Use Master Password box remains ticked, and the profile asks for the Master password on startup. I guess I could create a new profile, and suppose that would not need a password. But what is the point of a tick box and a system for changing the Master Password if it doesn't work!

I set a master password many years ago, and I still remember it so have no problem opening the profile which it locks. However I am fed up with typing it, because it is long and complex. I tried to change the password, but Thunderbird says unable to change Master Password. I tried unticking the Use a Master Password box, it asks for the existing master password, but although the box disappears, the Use Master Password box remains ticked, and the profile asks for the Master password on startup. I guess I could create a new profile, and suppose that would not need a password. But what is the point of a tick box and a system for changing the Master Password if it doesn't work!

న Wayne Mery చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (4)

What is your full version number?

Hi Wayne 115.6.1 64 bit .

First backup your Thunderbird profile data.

Then try https://bugzilla.mozilla.org/show_bug.cgi?id=1869330#c7 and post your results here please.

Will do, but there will be a long delay as I am very busy, as soon as I have time will get back to you.