Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

What to do when Firefox never let watch video and listen audio because of the yellow bar that inform on component installation?

  • 7 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary component for audio and video is installing.

This issue is present since different day, I tried to reinstall, reset Firefox but the issue persist. Windows 10 2004, Firefox 78.02.

Why no issue with the browser and Firefox should show a banner and ask to try later where the situation is the same? Why Firefox is not allowing me to watch video and to listen audio now?

I hate Firefox when do this... it's not intelligent.

Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary component for audio and video is installing. This issue is present since different day, I tried to reinstall, reset Firefox but the issue persist. Windows 10 2004, Firefox 78.02. Why no issue with the browser and Firefox should show a banner and ask to try later where the situation is the same? Why Firefox is not allowing me to watch video and to listen audio now? I hate Firefox when do this... it's not intelligent.

ఎంపిక చేసిన పరిష్కారం

Issue was in the hosts of Windows. Removed the rule

0.0.0.0 redirector.gvt1.com

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (7)

more options

ఎంపిక చేసిన పరిష్కారం

Issue was in the hosts of Windows. Removed the rule

0.0.0.0 redirector.gvt1.com

more options

Aha, I wonder how that got in there? That server is how Firefox gets to the Widevine plugin files.

more options

jscher2000 thanks for the reply :) Was not easy understand where the issue was.

more options

What else is in the hosts file assuming that this isn't the only item in this file ?
Do you possibly have or had software that uses the hosts file to block ads or other content ?

more options

What is the fix for a MAC? Version 10.13.6 Firefox 77.0.1

more options

leslie6 said

What is the fix for a MAC? Version 10.13.6 Firefox 77.0.1

What issue do you have? Can you please add more details?

My topic was about Windows, in MAC I have no idea. You can do a search on the web or better ask to Apple.

more options

hi leslie6

The first to try is to toggle DRM off/on.

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components (Widevine).

You can check the Browser Console to inspect the XHR request for the Widevine plugin.