Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email messages

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 7 వీక్షణలు
  • చివరి సమాధానమిచ్చినది mv-ladyjoan

more options

Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

Since the latest update 6/5/20 I cannot receive messages on 1 account, the last message received was 6/4. I can send messages from this account, send and receive from this account on IOS devices, and send and receive messages on 2 other accounts using Thunderbird.

ఎంపిక చేసిన పరిష్కారం

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

See if there is a corrupted message blocking downloads to TB:

https://support.mozilla.org/en-US/questions/1158670

more options

Apparently it was as simple as that, I had just associated the date of update with the date that messages stopped coming in. Thanks!