Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

My emails have diappeared, how do I get them back?

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది christ1

more options

I was asked if I wanted to compress my files and some of my emails disappeared. Can anyone help/tell me retrieve them?

I was asked if I wanted to compress my files and some of my emails disappeared. Can anyone help/tell me retrieve them?

ప్రత్యుత్తరాలన్నీ (1)

more options

Most likely your mail files were corrupted.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

You can restore messages from a recent backup of your Thunderbird profile folder, assuming you did create a backup in the first place. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile