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ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Can't get notifications in an ActiveSync email account

  • 3 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 17 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Epicaleb

John Bupit
John Bupit
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Hi. I set up an ActiveSync email account with outlook.com, set it to check for emails every 5 minutes, set it as a default email, and enabled display notifications for new messages.

The problem is that I only get new mail (and sometimes notifications too) for the mail that comes in the Inbox folder. For all other folders (I have a lot of them), I have to manually open the folder in the Mail app, and click Refresh to receive new mail.

Hi. I set up an ActiveSync email account with outlook.com, set it to check for emails every 5 minutes, set it as a default email, and enabled display notifications for new messages. The problem is that I only get new mail (and sometimes notifications too) for the mail that comes in the Inbox folder. For all other folders (I have a lot of them), I have to manually open the folder in the Mail app, and click Refresh to receive new mail.

ప్రత్యుత్తరాలన్నీ (3)

Epicaleb
Epicaleb
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Hi, John!

This problem seems to occur sometimes on my device; perhaps this is some problem with the way the phone is communicating with Microsoft's Exchange ActiveSync servers.

For now, though: you can use the phone's IMAP+SMTP capability to handle your Outlook.com mail. You can use it is an excellent alternative to ActiveSync while I attempt to research this issue further.

  1. Launch the Email app
  2. Tap the three-bar menu button in the top left corner
  3. In the bottom-right corner, tap the gear icon
  4. Tap "Add Account"
  5. Tap "Manual setup"
  6. Follow the instructions at Microsoft's website for "Apps that support IMAP and SMTP"

I hope that helps you! Please feel free to post back with more questions.

John Bupit
John Bupit ప్రశ్న యజమాని
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Hi. Yes I eventually ended up doing that. But the notification problem still exists.

I've set to check for new mail every 5 minutes, but I still get delayed notifications - if at all I get any. This problem also exists in other apps. For instance, I don't get SMS notifications in most cases.

I've started another thread for this though (https://support.mozilla.org/en-US/questions/1020667?esab=a&s=&r=2&as=s).

న John Bupit చే మార్చబడినది

Epicaleb
Epicaleb
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This is quite odd indeed; I'm afraid it is some Firefox OS bug but I'm not sure.