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unable to open the summary file in many folders (win10) #bug1919107

Unable to open the summary file for [Gmail]/Sent Mail on myemail@gmail.com. Perhaps there was an error on disk, or the full path is too long. I am plagued with this error… (மேலும் படிக்க)

Unable to open the summary file for [Gmail]/Sent Mail on myemail@gmail.com. Perhaps there was an error on disk, or the full path is too long.

I am plagued with this error message on various accounts. The folders have opened before and it exists on the Gmail website application.

The SSD is fine with plenty of available space. Over twice needed by the system.

The profile folder is 65GB. Can Thunderbird handle that much data storage?

Baffled john

Archived 12 109

Thunderbird seems to be failing to release/relinguish previously used disk for 5-6 outlook addresses via pop

Hello, I need some advice on my Thunderbird email system. The problem(s) that I’m having are what’s frequently discussed with regard to Tbird “gulping” system drive stor… (மேலும் படிக்க)

Hello,

I need some advice on my Thunderbird email system. The problem(s) that I’m having are what’s frequently discussed with regard to Tbird “gulping” system drive storage, without frequent release.

I have been reading most of the narratives from this complaint, but the problem I’m having seems a lot different. So, I came here to explain my observation(s), in hopes I could correct this issue.

1. I am a long term Thunderbird POP3 user, since before the failures began related to signon security changes, before the Tbird corrections were employed(figuratively rewritten). I left Tbird during that time, and now I’m back. 2. So, like many others, my problem(s) arise from Tbird’s apparent failure to relinquish storage areas, when unused. 3. Right now, My W10 system drive(SSD) is setting at sitting at 122G. 4. It should be <100G, and it’s been as high as 13xG. 5. But, through some magic, something seems to happen during a inactive period, that will magically trip this storage to a more reasonable value. I have seen this 122G drop to 102G, but not in a very long time. 6. Beyond the fact that I’m stumped, I chose to write this narrative because my operations/experiences are significantly different from others I’ve read. 7. First, this is the only problem that I’m having with Tbird. Everything that I perform operates flawlessly. 8. And, probably even more noteworthy, is that I never maintain ANY email data inside Tbird. Barring absence, as soon as I determine email arrival, or any email changes, I simply move that email to a system repository for archival. As soon as this archival is complete, the email is deleted from it’s point of arrival. So, IOW, every time I close this system, Tbird will be completely empty of current mail. 9. Additionally, I initially configured ALL email storage repository to reside on another system removable drive. 10. Prior to this note, I issued the compact request. I did see a 3.0MB, but I’ve never seen anything above 0 MB before. 11. Additional attempts as solving this storage release problem, has warranted my purchase of a software product that will allow me to “look” into the internal storage of Tbird and several competitors, to send this hidden data to other repositories. It’s a long story, but I needed the product to migrate email data, where only Print PDF was avail- able. 12. But, it’s been very helpful in identifying Tbird internal email data that remains, despite the fact that I’d cleaned Tbird of everthing prior to my last review. 13. And, another issue is that all the email data that external email tool identifies, is deeply hidden from my standard Tbird client. The email data may be several/many days old, even though the related viewable email data had been archived/deleted several days earlier. 14. I mentioned that I have my email data re-positioned(#8) to external system repository drive for archival. This specification is issued in the “Local Directory” definition defined within each email target definition. From my long past experie- nces with Tbird, I learned that I could enter each of these “Local Directory” alternate repositories, and just simply erase them of ALL email data. 15. And, the next time Tbird was initialized, those “Local Directory” repositories would be rebuilt, clean. This will remove all email characteristics formerly present. And, the remote repositories(#11) will be built clean, and no latent email data will remain. However, this is probably unavailable for the 99.99% of users that maintain email on/in the Tbird system. 16. Tbird does, at some time, reorganize these repositories to regain wasted drive space. I don’t know/understand just what triggers this reorganization, and it never seems to “sync” the complete unused storage available. Right now, my system drive(SSD) was up to 122GB. Some time during my research, I noticed a drop to 111GB. But, if all empty data was reorganized, it would be <100GB. Of course, when I describe these system drive totals, I’m referencing the high limit of storage, including ALL installed software. (#5). 17. The software product that I installed, to be used to move email data from an email client to a stationary repository, is known as “YOTA Email Migrator” – A product of by YOTA Software Inc. https://duckduckgo.com/?t=ffab&q=yota+email+migrator&atb=v415-1&ia=web 18. I’m very sorry for my extensive narrative, but this is complicated, and complication needs words.


Thank you,

Gary Walker -

Archived 17 119

my thunderbird client 115.18.0 (64-bit) is very sluggish with Reagan.Com Mail but seems to work much faster with gmail and proton.

When I highlight multiple messages for deletion; it can take up to a minute to respond; when I am working with gmail or proton, the deletion is immediate. When I am acc… (மேலும் படிக்க)

When I highlight multiple messages for deletion; it can take up to a minute to respond; when I am working with gmail or proton, the deletion is immediate. When I am accessing Reagan with browser, the multiple deletions are also immediate. Appears to definitely be a handoff issue. Suggestions? I use Thunderbird on 2 win11 os and 2 linix mint 2.1 machines. I only delete and store to local on one machine (win11) ver/build 23H2: 22631.6199.

Open 1 20

Funny text with colours on Thunderbird

Hello Thunderbird. I have used the product for years across Win95, Win7. I have graphics trouble with Win10 after an update last year. Some times the email text has stran… (மேலும் படிக்க)

Hello Thunderbird. I have used the product for years across Win95, Win7. I have graphics trouble with Win10 after an update last year. Some times the email text has strange colours and the odd missing character. Opening an attachment always has funny yellow or green chunky background. Zoom +/- cures this. See attachments. The display driver is AMD Radeon graphics. 504MB used. Single screen. The processor is AMD A10-9700 Radeon R7, 10 Compute cores. 8GB RAM The machine is a standard out of the box HP Pavilion PC 570. ON thunderbird no extensions or themes. Hope you can help! Thanks Mike

Open 2 30

Thunderbird wiped out the tabs of emails at the top of the page again

I keep email tabs open if I am going to have to reference the email for some reason -- shipping product tracking emails, legal documents, threads of conversations that ar… (மேலும் படிக்க)

I keep email tabs open if I am going to have to reference the email for some reason -- shipping product tracking emails, legal documents, threads of conversations that are ongoing. Every so often, Thunderbird decides to open with all of the tabs blank. It's unrecoverable, and I have to search each of the tabs I really needed to open up again after spending time X ing the blank ones.

I've been filing about this bug for years now. Mostly what I get is a bored moderator/mentor telling me why that isn't a priority, and how I should change my emailing behavior. I just lost track of several legal documents and am anticipating working for hours to get them back on top.

I'm very sick of it.

Open 1 40

Slow Message Update when Inbox is selected

Downloading messages is now noticeably slower on an older desktop if the 'Inbox' folder is selected/focus. If focus is changed to a different folder (i.e. 'Sent') the me… (மேலும் படிக்க)

Downloading messages is now noticeably slower on an older desktop if the 'Inbox' folder is selected/focus. If focus is changed to a different folder (i.e. 'Sent') the message downloads become blazing fast.

Deleting messages seems slower as well and I think it is related. May involve inserting/deleting entries in the grid.

Open 6 30

Thunderbird prevents Windows 11 shut down.

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cau… (மேலும் படிக்க)

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cause for the hold. If I don't react to this and force close Thunderbird at this point, my PC does not shut down. (Annoying if I hit "shut down" and walk away expecting the shutdown to complete.)

If I close Thunderbird before shutting down, Windows proceeds correctly.

How can I diagnose why Thunderbird seems to hold Windows active?

Solved 2 90

The Status Bar and progress bar do not show during prompted cleaning of all accounts, as before.

Not sure if if this is a settings issue. All good, except the Status Bar and progress bar do not show progress activity during prompted cleaning of all accounts, as befo… (மேலும் படிக்க)

Not sure if if this is a settings issue. All good, except the Status Bar and progress bar do not show progress activity during prompted cleaning of all accounts, as before. I cannot tell if it's still working or not, or if I can close the program without crashing or corrupting something. I am guessing it's working as the HD light is busy. Eventually (some accounts are large) the status bar indicates it compacted to save ___MB. Version 152.0 on Windows 10, supported.

Open 2

High CPU and slow response during Thunderbird search 1- 40.12.0esr (aarch64)

Hi All, Thuderbird 140.12.0esr (aarch64) iMac 24Gb M4 Chip macOS Tahoe 26.4 When I request a search through Unified Folders Inbox for 10 email addresses using Quick Fil… (மேலும் படிக்க)

Hi All,

Thuderbird 140.12.0esr (aarch64)

iMac 24Gb M4 Chip macOS Tahoe 26.4

When I request a search through Unified Folders Inbox for 10 email addresses using Quick Filter, CPU goes to 80% or more, and response is 10-15 seconds. Main search appears to be ok. Only add-on was a printer service but has been disabled and problem still remains. In troubleshooting mode, search still causes high CPU, even though I can only search one email address. Just started about 2-3 days ago (around 17-18 June).

Any ideas?

Thanks.

Open 1 30

Thunderbird reloading one account on startup and account's folder missing from ImapMail

I recently moved from macos to linux and noticed that Thunderbird always reloads one account on startup -- by that I mean that, when I open TB, three out of four accounts… (மேலும் படிக்க)

I recently moved from macos to linux and noticed that Thunderbird always reloads one account on startup -- by that I mean that, when I open TB, three out of four accounts display immediately, but the fourth one takes a moment, and then all its folders start appearing in the left-hand-side column. I had a look around and saw something about the .msf file being broken, with a solution being to delete it and let it be rebuilt. I headed to my profile folder but I now see that, in the ImapMail folder, the three accounts that appear immediately have their respective folders and .msf file, but not the account that reloads every time. I tried clicking on "repair" on the (unified) inbox, I tried checking the settings, but am not seeing anything that helps. Any ideas?

Solved 2 20

Thunderbird is locked-up at 5:21 today.

receives no email. sends no email. my server received many emails since then. everything else seems to work. it is not my server as I have Outlook, which received the ema… (மேலும் படிக்க)

receives no email. sends no email. my server received many emails since then. everything else seems to work. it is not my server as I have Outlook, which received the emails. Only thunderbird is locked-up.

Open 1 90

Thunderbird gets unresponsive when deleting mails

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deleti… (மேலும் படிக்க)

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11

Open 3 50

I have a new laptop. My messages do not show up in the message area even though the Index shows lots of messages.

I have a new laptop and installed Thunderbird. It shows lots of messages in all the folders, but will not show any messages in the message screen. It just continues to … (மேலும் படிக்க)

I have a new laptop and installed Thunderbird. It shows lots of messages in all the folders, but will not show any messages in the message screen. It just continues to show the opening logo

Open 1 10

MY late husband's old Mac Mini crashed during a power outage. I can't open his TB inbox.

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help. His OS is 10.13 and his TB is 115.18.0. He … (மேலும் படிக்க)

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

Open 8 60

'Folder List' hangs with 'Please wait'.

All folders are shown ticked but they do not appear. I can view one folder at a time with Go>Folder>my account>Inbox(say). Using IMAP. Firefox 151.0.4 I don't … (மேலும் படிக்க)

All folders are shown ticked but they do not appear. I can view one folder at a time with Go>Folder>my account>Inbox(say).

Using IMAP. Firefox 151.0.4 I don't know what I could have done to cause this.

Solved 2 50

Thunderbird freezes for several minutes every time an operation is done while Inbox is open

Hi all, I've been using Thunderbird for eons but yesterday morning it started freezing up constantly. It freezes up ("Thunderbird is not responding") every time new email… (மேலும் படிக்க)

Hi all,

I've been using Thunderbird for eons but yesterday morning it started freezing up constantly.

It freezes up ("Thunderbird is not responding") every time new emails are received or any time I take any action while the Inbox folder is open. So, if I delete an email it freezes for a few minutes. If I do anything pretty much, it freezes up for a few minutes. Then it comes back and I can do another action, and it freezes again. This only seems to be happening when I have the Inbox open - if I go to other folders it seems to function normally.

Things I've tried without success: - Troubleshooting mode - Adding exceptions for my profile folders to Windows Defender - Compressing Inbox (and Trash and Junk) - Repairing the Inbox index

This doesn't appear to be a memory issue - right now, memory use for my entire system seems to be hovering at just over 50%. But Thunderbird is still freezing.

My Inbox folder is very large, but it's never been an issue before and nothing significant was added yesterday when it started failing.

Any suggestions appreciated!

Thanks

Solved 11 109

Latest Thunderbird works well on a Catalina computer with an SSD drive, but not on a non-SSD one

I own two computers running MacOS 10.15.7 Catalina and have Thunderbird installed on both. Until rather recently, the Thunderbird version was 140.8.1. Then I noted that i… (மேலும் படிக்க)

I own two computers running MacOS 10.15.7 Catalina and have Thunderbird installed on both. Until rather recently, the Thunderbird version was 140.8.1. Then I noted that it was impossible to send e-mails, and soon discovered that the cause was outdated server settings. They could not handle office365, so I installed Thunderbird 148.01 and changed to settings that should be able to do so. This worked very well on one of the computers, the one which has a fast (SSD) hard drive, but not on the other that has a slow (non-SSD) drive. The error message that I get with the slow computer is, surprisingly, the same as I got with the older Thunderbird. But I suspect that the real cause is some kind of timed-out process.

If any of you could explain what happens and tell me what to do, I would be very happy. Maybe I should choose a Thunderbird version somehere between 140 and 148?

Helge Malmgren

Open 1 120