Thunderbird Community Forum

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Hi. Long time user, first time writer....

I like the older versions of Thunderbird without message threading. I tried to turn off in Settings Config but did not work. Can I revert to an older version? Or can you please tell me how to make the threading stop? I am on a Mac.

Thank you! Frani

I'm trying to connect my proton mail account. I have the correct email address and password, but It gives an error message: "Unable to log in at server. Probably wrong configuration, username or password.

In Thunderbird, how do I recover my menu toolbar and email composition toolbar? I have no functions to view, edit, send, save, print, an email... and all else. Thank you.

When people change their email address, Thunderbird still remembers the old one, and offers it in the type ahead buffer. How can I delete these stale addresses, to prevent me accidentally sending to the old one?

I have used Thunderbird for years. This week I bought a new laptop and downloaded Thunderbird on it, but realized that my address books aren't there. So I opened my old computer to try to transfer them but could not figure out how to export the address books to the new computer. I found a link re exporting address books for Thunderbird on lifewire.com, but the instruction steps do not correspond to my "old" Thunderbird interface. Fiddling around with that has not revealed steps that will make it work. This could be serious. Any ideas?

I installed the latest version of Thunderbird (128.6.0esr) on my new laptop (17 inch ASUS w/ 40 gb memory and 4 tb hd). I installed my e-mail information (mcarroll@iximd,com with the associated parameters), BUT this Thunderbird will not access my mail. I checked back on the installation and the new Thunderbird wants a "primary password". I was NEVER asked to create one and have not been able to change/create a new "primary password". I have tried deleting the program from the computer, downloading and reinstalling another copy, but end up with the same problem. How do I fix this problem? Or do I have to use Outlook or some other mail program from the internet? mcarroll@iximd.com

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

Might I suggest that you create a portable version of Thunderbird? I do not wish to use the version put out by portableapps.com. I always prefer to use portable software developed by the original source.

Thank you.

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

Today TB started Not Responding (freezing up).

What I've done so far: -Reinstalled TB -Updated Windows drivers -Started TB in safe mode -Started Windows in safe mode -Created an exclusion for TB in my Avast anti virus

None of these made a difference.

What else can I try?